Customer Relations Coordinator

OrbusNeich   Hoevelaken Hoevelaken NL 26-4-2018 10:07:36 25-6-2018 00:00:00

Over deze vacature
  • MBO
  • 40 uur
  • €2500 - €3500 euro EUR
  • 26 dagen geleden
  • 82 x bekeken
Over dit bedrijf

Vacature omschrijving

OrbusNeich is looking for a


Customer Relations Coordinator,

due to the increasing growth of business.


Are you living in the Utrecht area and available for 40 hours a week. You are good at maintaining customer contacts, dealing with complaints or returned products and you find it, just like us, important to keep the contracts and the associated administration up to date, then you have what it takes to become our awesome new colleague! You will work in a small, but a very important team of 5 employees.


About OrbusNeich – Pioneers in life-changing technologies OrbusNeich is a global pioneer in the provision of life-changing vascular solutions and offers an extensive portfolio of products that set industry benchmarks in vascular intervention. Current products are the world's first dual therapy stent, the COMBO Dual Therapy Stent, and the world’s first pro-healing stent, the Genous™ Stent. Other products include stents and balloons marketed under the names of Azule™, Scoreflex™, Sapphire™ II, Sapphire™ II Pro and Sapphire™ II NC.


Objective of the job As a Customer Relations Coordinator you are responsible for providing excellent service and support to the International Sales Team, Distributors and Customers in the territory assigned to you.


Your most important duties:

  • Key contact and support for customers worldwide

  • Maintain history and traceability files and products

  • Coordinate new customer approval process

  • Maintain and control prices

  • Manage and maintain distributor contracts and consignment contracts

  • Single point of contact for incoming complaint reports

  • Support the international sales team and sales centre with up to date customer information, data, analysis and reports

  • Order entry, which is a vital and important part of the day

  • Returned product handling

  • Consignment- and car stock management

  • Liaise with all necessary departments regarding ongoing business

  • During absence of colleague, looking after her/his accounts


    Job requirements:

  • HBO / HEAO education (or MBO with a few years of experience in a similar job)

  • Team player with good communication skills

  • An excellent level of business Dutch (fluent) and English (verbal and written) is required.

  • Customer driven and organized

  • Transparent and extravert personality that can hold their own

  • Eager, independent and flexible

  • Straightforward, proactive mentality

  • Strives for excellence

  • Experience in a similar function in an international environment is highly desirable

  • Experience with Microsoft office and ERP systems



  • A challenging, independent job

  • The opportunity to work in an international company

  • Chance to work in a great, hardworking team, where fun is an important factor.

  • A temporary contract with the intention to a permanent contract

Do not doubt and respond! Only candidates with a CV and motivation will be considered.

If you have any questions, please contact Karin 't Hart, HR Officer, 033-2541150


Acquisition is not appreciated

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Customer Relations Coordinator

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Vacature info

Functie Functiegroep Salaris
  • €2500 - €3500 euro €2500 - €3500 euro
EUR Aantal uren
  • 40 uur
  • In overleg
  • Vast
  • MBO
  • 1-3 jaar
Provincie Branche