Application Engineer

6-12-2017 15:32:21

RBC Engineering Support B.V. - Landgraaf

Landgraaf
HBO
40 uur

Functieomschrijving

Main purpose of job

  • Primary technical resource of Sales (Customer Service and Account Managers) and Workshop for Reciprocating Compressor core products.
  • Identify and provide reliable solutions for all technical issues to assure complete customer satisfaction.
  • Establish and maintain strong relationships throughout the sales cycle.

Essential Responsibilities

  • Accountable for Engineering aspects of all core products when it comes to selection, performance, scoping, servicing, production and troubleshooting.
  • Maintain and develop expert level on (core) product knowledge and application.
  • Assist in scoping and cost calculations for non-core parts (capital parts and Upgrade & Revamp)
  • Provide efficient and professional support for organisation and customers.
  • Listen, understand and convey customer's needs (internal and external)
  • Resolve customer issues or difficulties in a manner that is consistent with the company mission, values and financial objectives.
  • Travel to sites to support sales or  to perform troubleshooting and training services
  • Assist the Workshop with product inspections, reconditioning and modifications
  • Maintain accurate records of documentation, technical calculations and equipment data in company databases.
  • Collect and consolidate performance feedback of recent developed core products.

Skills, knowledge & behaviors

  • Bachelor's degree in Mechanical Engineering, Automotive Engineering or equivalent background
  • Knowledge about reciprocating equipment (engines, compressors) design and function, mechanical components, control & peripheral systems and/or broad Mechanical Engineering knowledge.
  • Preferably have some materials (castings, steels) and surface treatment knowledge.
  • Ability to interpret and review engineering calculations, specifications, drawings and bills of materials.
  • Ability to make engineering and performance analysis of core components
  • Logical problem-solving skills and dedication to quality and integrity.
  • Ability to continuously improve skill set of the engineering organization, processes and methods.
  • Service mentality
  • Experience:  3 years in a similar role
  • Good team-working skills, flexible and pro-active attitude.
  • Good communication, interpersonal and reporting skills. Must be able to communicate efficiently with customers and colleageus (also in other locations).
  • Trouble shooting and failure analysis experience.
  • Proficient Microsoft Office
  • Preferably have experience in using SAP
  • Readiness to travel (limited travel, mainly Benelux and Germany)

Language Requirements

  • English, Proficient in speak, read/write
  • Dutch, Proficient in speak, read/write
  • Some basic understanding of German is preferred

RBC Engineering Support B.V. - Waarom bij ons werken?

Om onze kwaliteit te waarborgen worden onze mensen regelmatig geschoold middels vakgerichte opleidingen en trainingen. Op deze manier blijven deze specialisten op de hoogte van de laatste stand van zaken in hun vakgebied.

Bijdrage in ziektekosten
Reiskosten vergoeding
Spaarloon
Vakantiegeld
Deeltijdwerk
Laptop van de zaak
Pensioenregeling
Thuiswerkregeling
Meer informatie
Bedrijfsinfo
Website
Ga naar website
Locaties
Landgraaf
Aantal medewerkers
11-50
Jaar van oprichting
2007
Branche
Techniek/industrie
Internationaal actief
Ja
Omzet
1.000.000 - 5.000.000
Vacature contactpersoon RBC Engineering Support B.V.

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Bedrijfsinfo
Ga naar website
Landgraaf
11-50
2007
Techniek/industrie
Ja
1.000.000 - 5.000.000

Wat bieden wij


Vacature info