Tasks
Position overview
- Parts Business Operations is a core profitability and customer satisfaction driver for Porsche Cars North America (PCNA) and its network of dealers.
- After a Porsche vehicle is sold, we are responsible for keeping the car on the road through the supply of maintenance and repair parts which proactively enables a customer experience befitting the Porsche brand.
- Why: Make the Porsche AfterSales experience as thrilling as the driving experience
- How: Actively drive efficiency, optimization, standardization and automation. Proactively build the future by setting a challenging strategic vision and act daily to bring it to life.
- What: Enable the delivery of modern luxury at scale
Roles & responsibilities
During this internship, you will support the development and implementation of strategic supply chain initiatives and concepts that drive operational excellence, improve business performance, and help the Parts organization achieve its key objectives. This role will be responsible for collaborating with multiple stakeholders across the organization. This includes multiple business units within PCNA business, logistics organizations, and teams in Germany.
- Assist Parts Planning Manager to ensure day to day tactical work aligns with overall strategic vision of department
- Assist team business owners in alignment with Parts Planning Manager process to ensure project structure and accountability
- Support and execute multiple projects and initiatives
- Example projects include but may not be limited to
- Collecting data requirements from key business stakeholders and translate them into effective reporting and dashboard solutions
- Develop automated reporting solutions that reduce manual effort and improve data accuracy
- Establish and maintain standardized KPI reporting to support daily, weekly, and monthly business reviews
- Work with multiple data sources to identify and validate single sources of truth for critical business metrics
- Support data governance efforts by ensuring reporting consistency, accuracy, and data quality.
- Support process automation initiatives through reporting and business intelligence tools
- Identify opportunities to leverage data and analytics to improve operational efficiency, inventory management, sourcing decisions, and supply chain performance
- Continuous Improvement mindset
Qualifications
Required qualifications include:
Education:
- Minimum Senior in undergraduate studies.
Preferred qualifications include:
- Post graduate preferred
- Undergraduate degree in Business, Management, Supply Chain, and or Data Analytics preferred
- Comfort and experience working with data and database tools like SQL is a plus
- Comfort and experience working with data visualization tools, i.e.: Tableau, Micro Strategy is a plus
- Strong analytical, problem-solving, and decision-making skills.
- Strategic and Continuous improvement mindset.
- Proficiency in Microsoft Office (Excel, PowerPoint, and project management tools (Project for the Web preferred) Must be organized, positive, proactive, results-oriented, with excellent oral and written communication, presentation, and problem-solving skills.
- Understands and incorporates project methodology.
- Experience working with large scale data to build the reporting solutions.
- Assist in the demonstration through proof of concepts and present them to stakeholders.
- Demonstrated ability to collaborate with multiple groups on multiple levels.
- Work with internal teams to understand the business requirements, translate them to technical design and requirements and build scalable and sustainable reporting solutions, with transition to automation in mind.
- Six Sigma or Lean Management Certification.
Porsche is an equal opportunity employer and we take pride in our diversity. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Porsche will be based on merit, qualifications and abilities. Porsche does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, pregnancy, status as a parent, national origin, age, disability, family medical history, ancestry, medical condition, genetic information, sexual orientation, gender, gender identity, gender expression, marital status, familial status, registered domestic partner status, family and medical leave status, military status, criminal conviction history, or any other characteristic protected by federal, state or local law.
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