AMS Group is a leading UK Top 60 accountancy firm with a differentiated advisory-led proposition, headquartered in Manchester. We have been a trusted name in professional services for over 40 years. Our commitment to excellence and customer satisfaction has positioned us as a premier provider in the market.
Evolving from a family run accountancy practice in a Blackburn (established 1982), to a nationwide advisory business with over 200 employees, across 12 offices, our trading divisions comprise Audit, Accounts, Tax & Advisory with multiple service lines within each division. We leverage our relationship-driven client approach to generate significant cross-sell opportunities. Complementary to our organic growth is an impressive M&A strategy, with eight acquisitions completed since 2021 and further strategic acquisitions planned in 2025.
At AMS we never offer a one size fits all approach. We know, in today’s economic environment, businesses require bespoke support, and we provide end-to-end services from start-up to exit strategies. Our mantra is “Good advisers help your business. Great ones transform it”. This is the foundation upon which we have built our business.
We know great people make a great business. Our award-winning culture drives our success. In 2024, we were named the 7th Best Accountancy Firm to Work for in the UK and featured in the Top 100 Companies to Work For. We’re proud to be recognised as Best Employer in Tax (Tolley’s Taxation Awards 2025) and Employer of the Year (GM Chamber of Commerce Awards 2024), reflecting our commitment to people, culture, and a workplace where talent thrives.
The Role
As an essential member of our busy reception team, the typist plays a key role in ensuring the smooth running of day‑to‑day operations within the firm. This position supports fee earners and the wider office by delivering fast, accurate typing, maintaining exceptional document standards, and providing a high level of administrative and front‑of‑house support. In a fast‑paced accountancy environment, the typist is central to keeping communication flowing, documentation organised, and client service consistently professional.
Key Responsibilities
- Draft, format, and proofread a wide range of legal and business documents—including correspondence, contracts, meeting notes, and reports—for fee earners, ensuring accuracy, consistency, and confidentiality.
- Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Redirect callers to the appropriate departments to maintain an efficient communication flow.
- Filter and transfer calls to relevant team members, maintaining a courteous and efficient approach that reflects the firm’s high standards of client care.
- Organise and schedule meetings for fee earners, including booking rooms, sending calendar invites, and preparing required documentation.
- Monitor and manage fee earners’ inboxes and calendars, flagging urgent requests, organising workflows, and ensuring deadlines and appointments are met.
- Welcome clients and visitors warmly, ensuring the reception area remains well‑presented and offering assistance throughout their visit.
- Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements.
- Sort, scan, and distribute incoming mail to relevant departments. Manage the preparation and dispatch of outgoing mail, including occasional trips to the post office.
- Perform various ad hoc administrative and secretarial duties as required.
- Oversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders.
- Digitally archive confidential documents and client files, maintaining meticulous records in accordance with data protection policies.
- Monitor and manage office stationery and consumables, placing orders as needed to support uninterrupted operations.
- Receive and log client records upon arrival, ensuring accurate documentation and secure storage.
- Organise the safe booking‑out of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays.
Skills and Experience Required
- Proven administrative experience in a professional office environment, ideally within accountancy.
- Excellent typing skills.
- Strong verbal and written communication skills with a professional telephone manner.
- Proficiency in managing calendars and emails, including scheduling meetings and prioritising tasks for multiple team members.
- Exceptional attention to detail, particularly in proofreading documents, logging records, and maintaining accurate tracking systems.
- Competence in scanning, archiving, and document management systems, with solid basic IT skills and experience using office software.
- Ability to handle ad hoc tasks and adapt to changing priorities, working independently as well as collaboratively within a team.
Salary & Benefits
- 23 days’ holiday
- Birthday off
- Health cash plan
- Enhanced parental pay
- Company sick pay
- Perkbox membership
- Company pension scheme
AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees