Location: London (Hybrid / Client & site visits)
Salary: £66,000 – £75,000 + Performance Bonus + Car Allowance / Benefits
Sector: CQC-Regulated Healthcare / Complex Homecare
About the Role
Are you a commercially driven healthcare professional with a track record of driving sustainable business growth within CQC-regulated services?
Our client, a leading and rapidly growing provider of high-quality complex homecare services across London, is seeking an experienced Complex Care Commercial Manager to lead their strategic growth, commissioner relationships, and private clients.
This is a pivotal role where commercial acumen meets genuine purpose. You will work closely with Clinical Leads, Integrated Care Boards, Local Authorities, Case Managers, and private clients to expand person-centred complex care packages across the Greater London region.
Key Responsibilities
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Strategic Growth & Business Development: Identify and secure new complex care business opportunities across NHS ICBs, Local Authorities, Court of Protection Deputies, and private pay clients.
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Relationship Management: Build and maintain strong, trust-based partnerships with key stakeholders, commissioners, case managers, and discharge teams across London hospitals and care networks.
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Tendering & Bid Management: Lead the submission of high-quality bids, tenders, and framework applications, ensuring competitive pricing strategies while maintaining clinical excellence and profitability.
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Service Positioning: Collaborate with internal clinical and operational teams to align service capability with market demand for high-acuity packages (e.g., tracheostomy care, spinal injury, brain injury, and paediatric complex care).
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Commercial Strategy: Monitor market trends, competitor activity, and tariff structures to ensure service offerings remain competitive, high quality, and compliant with CQC standards.
About You
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Proven Track Record: Demonstrated experience in business development, commissioning, or commercial management within the UK healthcare sector (specifically complex care, domcare, or supported living).
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CQC Knowledge: Deep understanding of the CQC regulatory framework and the operational realities of delivering high-acuity care packages.
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Strong Network: Established connections with ICBs, local authority commissioners, or private case managers within London and the Home Counties is highly advantageous.
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Commercial Vision: Strong financial acumen with experience managing tenders, contract negotiations, and care package pricing.
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Purpose-Driven: A genuine passion for improving outcomes for individuals with complex care needs and ensuring quality is never compromised for growth.
What’s on Offer?
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Competitive base salary (£65k–£75k depending on experience)
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Lucrative bonus structure linked to growth metrics
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Hybrid working flexibility with London office base and field-based client visits
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Car allowance / travel support
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Comprehensive benefits package and clear career progression pathways
Experience in the sector is essential, please only apply if you meet the criteria
Salary description
£65000.00 - £75000.00 per year