Aquent is proud to partner with a global technology leader renowned for connecting billions worldwide and pioneering innovative platforms. This company is at the forefront of building the future of communication and collaboration, impacting how people interact and work globally. We are seeking a master of execution, a logistical wizard, and a technical enthusiast to join their dynamic team. This pivotal role will empower you to directly influence how a global workforce connects, collaborates, and innovates, ensuring seamless experiences from executive boardrooms to expansive event spaces. You’ll be at the heart of bringing complex technical programs to life, driving tangible impact with every deployment.
About the Role
Step into a critical role where your expertise in technical deployment and integration will directly shape the future of global connectivity. This position is for a highly skilled and motivated individual ready to deliver cutting-edge technology solutions that empower a vast global workforce. You will be instrumental in ensuring seamless experiences across diverse environments, from high-stakes executive meetings to large-scale event spaces. This is a delivery-focused and tactical role, operating within established frameworks to drive successful deployments and integrations, making a tangible impact with every project you touch.
What You’ll Do
- Lead end-to-end deployment activities for AV refresh, room commissioning, and technology upgrade programs across diverse sites.
- Strategically manage deployment schedules, vendor timelines, and site readiness checklists to consistently meet program milestones.
- Proactively track and report on project status, identifying risks and blockers, and escalating issues to ensure timely resolution.
- Streamline procurement workflows, including PO creation, equipment tracking, and delivery verification, to maintain operational efficiency.
- Maintain meticulous deployment trackers and comprehensive documentation, covering site inventories, Bill of Materials (BOM) accuracy, and commissioning sign-offs.
- Drive critical alignment across various cross-functional teams, including facilities, IT, security, and workplace services, to clearly define and track schedules and dependencies.
- Facilitate and lead regular stand-ups for active deployment programs, fostering clear communication and progress.
- Proactively identify and resolve schedule conflicts, resource clashes, and dependency blockers, ensuring smooth project flow.
- Serve as the central coordination hub between internal teams and external contractors during active deployment phases.
- Ensure transparent communication of milestones, ownership, and handoff points among all involved parties.
- Assist with the planning and technical coordination of specialty production spaces, event venues, and broadcast environments.
- Oversee the commissioning and rigorous testing of new or refreshed production-grade spaces.
- Coordinate installation sequencing and order-of-works with internal teams and external contractors.
- Ensure all spaces achieve operational readiness standards before handover to production teams.
- Act as the primary logistics coordinator, fostering strong relationships between vendor partners, site teams, and internal stakeholders for all deployment activities.
- Monitor vendor deliverables, flag potential delays, and coordinate effective corrective actions.
- Support vendor onboarding, access requests, and site induction processes for contractor teams.
- Liaise seamlessly with facilities, security, and workplace teams to ensure smooth site access and coordination.
- Maintain accurate project records, decision logs, and status reports, ensuring transparency and accountability.
- Contribute to the creation and refinement of deployment playbooks, Standard Operating Procedures (SOPs), and commissioning templates.
- Participate in post-project reviews, contributing valuable insights for lessons learned and process improvements.
What You’ll Bring
Must-Have Qualifications:
- 5+ years of experience in program coordination, project management, or technical deployment roles.
- Hands-on experience with AV/VC technology deployments, including room builds, refresh cycles, and commissioning.
- Strong vendor management and logistics coordination skills.
- Proven cross-functional coordination experience, demonstrating the ability to align multiple teams with competing priorities and maintain delivery momentum.
- Adept at managing multiple concurrent deployments across various sites.
- Exceptional written and verbal communication skills, capable of providing clear and concise status updates to senior stakeholders.
- Comfortable working across different time zones to support global operations.
Nice-to-Have Qualifications:
- Experience within corporate AV/IT environments, specifically with enterprise video conferencing and event production.
- Familiarity with procurement processes, including PO workflows, BOM management, and vendor RFQs.
- Background in managed services or coordination of contractor teams.
- Experience with leading enterprise collaboration technology stacks or equivalent platforms.
- Knowledge of event production environments, such as broadcast, live events, and studio operations.
- Experience leading program stand-ups and coordinating across 3+ functional teams simultaneously.
Working Arrangements:
- Travel: Approximately 50% for deployment support and site commissioning.
Client Description
Our Client is the largest social media company in the world. They have substantial B2B and B2C advertising and media platforms, as well as a nonprofit initiative. With the mission of bringing people together, they now boast over 2 billion users, and are rapidly developing as they influence the world around us.
Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.
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