The salary is around £28,000-£34,000 per annum.
The Company:
Our client are a Pharmaceutical manufacturing company who produce, import, and distribute bespoke medicines.
Your main duties will be:
Manage the end-to-end customer journey from onboarding to retention.
Act as the primary point of contact for a portfolio of clients.
Liaise with customers to ensure timely and effective communication regarding orders, services and inquiries.
Collaborate across departments to ensure a seamless customer experience.
Maintain accurate records and provide regular reports to management.Your Background (Essential):
Degree in scientific, pharmaceutical or quality-related discipline.
Minimum of 3 years experience in a customer success, account management or customer-facing role.
Flexibility to travel across the UK and Ireland.Your Background (Desirable):
Experience in a GMP, pharmaceutical, specials or other regulated environment.
Knowledge of Specials Manufacturing regulatory requirements and MHRA guidance.Apply:
It is essential that applicants hold entitlement to work in the UK. Please quote job reference (phone number removed) in all correspondence.
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Salary description
£28000.00 - £34000.00 per year