Lead, motivate and develop the Credit Control & Cash Allocation team, creating a high-performing, customer-focused culture.
Drive the collection of overdue debt whilst maintaining strong, professional customer relationships.
Develop, implement and continually improve credit control policies, procedures and best practice.
Monitor and optimise cash flow through effective debt collection and timely cash allocation.
Set and review customer credit limits, balancing commercial opportunity with effective risk management.
Review alerts from credit reference agencies and take appropriate action to minimise financial exposure.
Work closely with Sales, Customer Services and Finance teams to resolve account queries and support business growth.
Produce and analyse management information, identifying trends and opportunities for continuous improvement.
Ensure compliance with internal controls, audit requirements and company credit policies.
Support strategic projects and process improvements that enhance efficiency across the wider finance function.
What You Will Bring You'll already have significant Credit Management experience, ideally gained within a multi-site or national business, together with a proven ability to lead, coach and develop successful teams. You'll combine strong commercial judgement with excellent analytical skills and understand how effective credit management supports both customer relationships and wider business performance. We're particularly interested in individuals who can demonstrate:
Previous experience leading a Credit Control function or sizeable Credit team.
Strong knowledge of credit control processes, cash allocation and credit risk management.
Experience developing policies, improving processes and delivering measurable performance improvements.
Excellent communication, negotiation and relationship-building skills.
The ability to analyse financial information and make sound commercial decisions.
Confidence working with ERP systems together with strong Microsoft Excel skills.
A proactive, organised and collaborative leadership style with a genuine passion for developing people.
Professional qualifications such as CICM (or working towards) would be advantageous but are by no means essential.
What You Will Get We provide a competitive basic salary together with a rewarding bonus scheme and an excellent flexible benefits package, including:
25 days annual leave (rising to 27 days with service) plus all public/bank holidays
Additional Holiday Purchasing Scheme (run annually)
Contributory pension scheme
Free parking at most of our sites
Annual paid volunteering day
Employee Assistance Programme
Extensive learning, development and career progression opportunities
Employee discount scheme
Simplyhealth/Dental Cover option or BUPA cover for qualifying roles
Enhanced family-friendly policies
Long service awards
Charitable giving options
Financial support with eye tests and DSE glasses
EE Mobile discount scheme
Candidate referral scheme (£750 reward for successful referrals)
Your Future With Us At Macfarlane Group, we believe our people are our greatest strength. As a large, successful PLC, we're committed to developing talented individuals and promoting from within wherever possible. You'll have access to structured learning and development, leadership programmes and professional qualifications through recognised organisations including the Chartered Institute of Credit Management (CICM) and the Institute of Leadership & Management (ILM), giving you every opportunity to continue building your career with us. How to Apply/Next Steps We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click 'apply' to submit your up-to-date CV. All applications will be acknowledged. If you haven't heard from us within a fortnight, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of age, gender, disability, race, nationality, ethnicity, gender expression, religion or sexual orientation. Should you require any support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
£35000.00 - £40000.00 per year






