HR & Office Assistant
Reporting to: Head of HR and Chief of Staff
Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies.
Whom we are looking for:
We are looking for a highly organised, proactive and detail-oriented HR & Office Assistant to support both the Human Resources and Office Management functions. This is a varied role suited to someone who thrives in a fast-paced environment, enjoys multitasking, and takes ownership of delivering a smooth and professional employee experience.
The ideal candidate will have strong HR administrative experience, excellent organisational skills, and a natural ability to create structure, efficiency, and a positive workplace environment.
What you’ll do:
You will provide essential support across HR administration and office operations, ensuring smooth day-to-day functioning of both people processes and the physical workplace. You will act as a key support across the employee lifecycle while also maintaining a welcoming, efficient and well-run office environment.
What success looks like:
- HR processes are accurate, timely, and well maintained
- Employees receive a seamless onboarding and HR experience
- The office runs efficiently, professionally, and is always well presented
- Strong relationships are built with employees, suppliers, and service providers
- Systems and records are consistently up to date and compliant
- You proactively identify and improve processes across HR and office operations
Duties and responsibilities:
HR Responsibilities:
- Support payroll administration and HR processes
- Manage new starters, leavers, and employee changes
- Issue offer letters, contracts, and employment change letters
- Request and manage employment references
- Upload and manage vacancies on LinkedIn
- Assist with annual appraisal administration
- Maintain and update HR systems accurately
- Ensure job descriptions are up to date for all roles
- Conduct and document exit interviews
- Produce HR reports (sickness absence, turnover, engagement)
- Support general HR administration as required
Office Management Responsibilities:
- Act as front-of-house, ensuring a professional and welcoming reception experience
- Manage meeting rooms, visitor experience, and refreshments
- Oversee daily office operations and ensure a clean, organised workspace
- Maintain office standards and resolve issues proactively
- Manage suppliers and external vendors (cleaners, couriers, contractors, landlord)
- Liaise with IT provider and support employee IT requests
- Coordinate office maintenance and equipment servicing
- Ensure office equipment is fully operational
- Support Health & Safety compliance including fire safety checks and risk assessments
- Manage office supplies, stationery, and consumables
- Oversee incoming and outgoing post distribution
- Support onboarding including desk setup, equipment, and welcome packs
- Organise office events and social activities
- Support general office errands and ad hoc requests
Requirements:
- Minimum 3+ years HR administrative experience
- Strong attention to detail and accuracy
- Excellent organisational and multitasking skills
- Strong analytical skills and reporting capability
- Proficiency in Microsoft Excel and PowerPoint
- Ability to manage confidential information appropriately
- Strong communication and interpersonal skills
- Self-motivated and able to work independently
- Experience in office coordination or facilities support (desirable)
Culture & Benefits:
Everything we do at 111SKIN is to help people. From giving clients the confidence to go makeup-free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are.
As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed. Some of the benefits include:
- Flexible working arrangement - 4 days in the office 1 day working from home
- 4pm Friday finish and summer hours during July & August with a 2pm Friday finish
- 25 days + bank holidays annual
- 3 extra days of paid holiday during the festive period
- Religious holiday swaps
- 3 free 111SKIN products per month
- 85% employee discount on additional 111SKIN products
- 1 complimentary 111CRYO/Heat session per week
- 1 complimentary facial at Harley Street Suite per quarter
- 40% discount on non-surgical treatments at 111 Harley Street
- Expenses towards eye tests
- Bike2work scheme
- 2 weeks of compassionate leave
- IVF support
- Enhanced maternity & adoption
- Enhanced sick pay
- EAP service
- Employee referral scheme
- Dog friendly office Monday and Friday
At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.