HR and Office Assistant

HR & Office Assistant

Reporting to: Head of HR and Chief of Staff

Founded in 2012 by world-renowned plastic and reconstructive surgeon Dr Yannis Alexandrides, 111SKIN is a global skincare brand that bridges the gap between scientific innovation, luxury and community. Beloved by A-listers, high-profile makeup artists, and skincare connoisseurs, 111SKIN is also highly regarded by some of the most reputable editors and industry bodies.

Whom we are looking for:

We are looking for a highly organised, proactive and detail-oriented HR & Office Assistant to support both the Human Resources and Office Management functions. This is a varied role suited to someone who thrives in a fast-paced environment, enjoys multitasking, and takes ownership of delivering a smooth and professional employee experience.

The ideal candidate will have strong HR administrative experience, excellent organisational skills, and a natural ability to create structure, efficiency, and a positive workplace environment.

What you’ll do:

You will provide essential support across HR administration and office operations, ensuring smooth day-to-day functioning of both people processes and the physical workplace. You will act as a key support across the employee lifecycle while also maintaining a welcoming, efficient and well-run office environment.

What success looks like:

• HR processes are accurate, timely, and well maintained
• Employees receive a seamless onboarding and HR experience
• The office runs efficiently, professionally, and is always well presented
• Strong relationships are built with employees, suppliers, and service providers
• Systems and records are consistently up to date and compliant
• You proactively identify and improve processes across HR and office operations

Duties and responsibilities:

HR Responsibilities:

• Support payroll administration and HR processes
• Manage new starters, leavers, and employee changes
• Issue offer letters, contracts, and employment change letters
• Request and manage employment references
• Upload and manage vacancies on LinkedIn
• Assist with annual appraisal administration
• Maintain and update HR systems accurately
• Ensure job descriptions are up to date for all roles
• Conduct and document exit interviews
• Produce HR reports (sickness absence, turnover, engagement)
• Support general HR administration as required

Office Management Responsibilities:

• Act as front-of-house, ensuring a professional and welcoming reception experience
• Manage meeting rooms, visitor experience, and refreshments
• Oversee daily office operations and ensure a clean, organised workspace
• Maintain office standards and resolve issues proactively
• Manage suppliers and external vendors (cleaners, couriers, contractors, landlord)
• Liaise with IT provider and support employee IT requests
• Coordinate office maintenance and equipment servicing
• Ensure office equipment is fully operational
• Support Health & Safety compliance including fire safety checks and risk assessments
• Manage office supplies, stationery, and consumables
• Oversee incoming and outgoing post distribution
• Support onboarding including desk setup, equipment, and welcome packs
• Organise office events and social activities
• Support general office errands and ad hoc requests

Requirements:

• Minimum 3+ years HR administrative experience
• Strong attention to detail and accuracy
• Excellent organisational and multitasking skills
• Strong analytical skills and reporting capability
• Proficiency in Microsoft Excel and PowerPoint
• Ability to manage confidential information appropriately
• Strong communication and interpersonal skills
• Self-motivated and able to work independently
• Experience in office coordination or facilities support (desirable)

Culture & Benefits:

Everything we do at 111SKIN is to help people. From giving clients the confidence to go makeup-free, to giving back to the community and preserving the environment. It’s part of 111SKIN’s DNA. It’s who we are.

As a member of our team, we hope you will help us champion our values of entrepreneurial mindset, caring collaboration, and determination to succeed. Some of the benefits include:

• Flexible working arrangement - 4 days in the office 1 day working from home
• 4pm Friday finish and summer hours during July & August with a 2pm Friday finish
• 25 days + bank holidays annual
• 3 extra days of paid holiday during the festive period
• Religious holiday swaps
• 3 free 111SKIN products per month
• 85% employee discount on additional 111SKIN products
• 1 complimentary 111CRYO/Heat session per week
• 1 complimentary facial at Harley Street Suite per quarter
• 40% discount on non-surgical treatments at 111 Harley Street
• Expenses towards eye tests
• Bike2work scheme
• 2 weeks of compassionate leave
• IVF support
• Enhanced maternity & adoption
• Enhanced sick pay
• EAP service
• Employee referral scheme
• Dog friendly office Monday and Friday

At 111SKIN, we believe that diversity drives innovation and inclusion fosters creativity. We are committed to building a diverse team and creating an inclusive environment where everyone can thrive. We encourage applications from individuals of all backgrounds, experiences, and perspectives.