Responsibilities
- Answer customer enquiries in French and English via phone and email
- Support customers purchasing products through major marketplaces and retail partners
- Maintain relationships with key French accounts and business partners
- Coordinate and process warranty enquiries and product support
- Work closely with internal teams to ensure high customer satisfaction
- Assist with the continued expansion of the brand in the French market
- Fluent French and English (both written and spoken)
- Previous experience in customer service, support, or account management
- Strong communication and organisational skills
- Ability to manage multiple customer enquiries simultaneously
- Experience in retail or e-commerce is an advantage
- A direct contract with our client
- A competitive salary matching your skills and experience
- Excellent travel allowance for your commute
- 8% holiday allowance
- Holiday days according to the client’s regulations
- Ample opportunities for personal and professional growth within a stable company
- A great working atmosphere is guaranteed
- We guide you personally and intensively throughout the entire application process
- We ensure fast, proactive, and transparent feedback on your application
- We actively think along with your career steps and ambitions
- We stand for an honest and reliable approach where an agreement is an agreement
Are you still enthusiastic about this vacancy in the office sector? Apply now and we will contact you shortly. Do you have any questions? Feel free to call us at 085-0600565.