16–32 hours per week
Shift hours: 23:00–07:00
City Center Lodge Utrecht is a four-star boutique hotel with 22 rooms, located in the heart of Utrecht, where personal attention, comfort, and quality come first.
As a smaller hotel, we believe that hospitality is found in the details. We aim to offer each guest a warm, smooth, and welcoming stay: a place where guests feel comfortable, looked after, and at home.
During the night, that experience depends on someone who is calm, reliable, and able to work independently.
What this role isAs Night Receptionist, you are responsible for the hotel during the quietest hours of the day.
You are the main point of contact for guests during the night and the person responsible for ensuring that the hotel remains safe, calm, and well-prepared for the morning ahead.
This is an independent role with a high level of responsibility. You work alone during your shift and are trusted to manage the front desk, monitor the building, respond to irregularities, and prepare the hotel for the day team.
The role combines guest contact, safety awareness, and operational preparation. While the night is often calm, it is important that you remain alert, organised, and proactive throughout your shift.
Who this role suitsThis role is well suited to someone who:
works comfortably and confidently alone
stays calm and alert during quiet hours
is observant and notices irregularities quickly
can act responsibly and appropriately in unexpected situations
works independently and with structure
is reliable, practical, and consistent
is comfortable balancing guest contact with operational tasks
understands the importance of safety, routine, and preparation
Your tasks and responsibilities include, but are not limited to:
Independently running the reception during the night shift
Welcoming late arrivals and checking in guests
Assisting with early check-outs when needed
Monitoring the hotel and conducting regular building rounds
Checking for irregularities and ensuring the safety of guests, staff, and property
Identifying unwanted visitors and taking appropriate action when needed
Locking and checking entrances, windows, and public areas
Responding calmly and appropriately to unexpected situations during the night
Preparing and setting up the breakfast buffet for the morning
Ensuring the reception, lobby, and public areas are clean, organised, and ready for the day shift
Restocking supplies where needed
Preparing the handover for the morning shift
Working with hotel systems and following internal procedures and guidelines
Affinity with hospitality and guest service
A calm, responsible, and independent work attitude
Comfortable working alone during night hours
Good awareness and ability to notice irregularities
Strong sense of responsibility and safety
Good command of English (Dutch, German and/or French is a plus)
Polite, professional, and guest-oriented
Accurate and organised
Able to remain calm in unexpected situations
Comfortable learning and working with different systems
Experience with MEWS is a plus
BHV certificate is required
SVH certificate is required
A flexible part-time position in a small and personal hotel
A calm and independent role with responsibility
A varied position combining hospitality, safety, and operational tasks
Holiday allowance and vacation hours paid monthly with salary
16–32 hours per week
Shift hours: 23:00–07:00
Based at City Center Lodge Utrecht (Wittevrouwensingel 37)