Are you the one who keeps everything running smoothly and always stays on top of things? As a Front Office Employee, you welcome guests, handle the details, and make every stay just a little better.
Are you that one person in your friend group who makes sure to arrange presents in time and organises your getaways together? We're on the lookout for a problem-solving superstar, aka a front office employee.
About the job:
You are as organised as it gets and you enjoy managing different tasks at once. As a front desk employee, you're the face of the hotel. You take care of reservations, welcome the guests and make sure they feel at home. Aside from administrative tasks, you inform the guests of the best pizza places and wine bars in town. With a smile on your face, you make sure everything runs smoothly. Bowl of red M&M’s, a framed photo of Nicolas Cage or a treadmill? You decide which bizarre requests you do or do not grant.
About you:
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You are looking for a fun part-time;
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Flexible availability – including during holidays and weekends;
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Hospitality is in your DNA – you have a natural feel for what guests need;
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Preferably, you have experience in (international) hotels or a similar role, to ensure the best possible service for our guests;
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You speak fluent English. Do you also speak Dutch? That’s a nice bonus;
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You preferably live in or near Amsterdam;
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You are a team player but can also work independently;
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Knowledge of the Mews reservation system is a plus.