Supervisor Reception (f/m/d)
MEININGER Hotel Amsterdam City West
Full-time
Are you a people person who wants to create and share memorable experiences with our guests? Apply to MEININGER Hotel Amsterdam City West for a Supervisor Reception (f/m/d) position.
MEININGER Hotels. Where the comforts of a hotel meet the special facilities of a hostel.
We run over 35 hotels in Europe's best cities and counting!
YOUR TASKS
You are in charge of the smooth operations of the reception team and provide great customer service to our guests
You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
You act as a great host and create a memorable stay for our guests
You are responsible for maintaining MEININGER quality standards in your area
You are leading the front-of-house team together with your Assistant Hotel Manager
You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts
You are leading the front-of-house team together with your Assistant Hotel Manager
You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
You oversee smooth operations of the reception team and provide great customer service to our guests
YOUR PROFILE
You are a reception supervisor or a receptionist with 2+ years of experience in hospitality who is ready to take on a new exciting challenge
You possess an outgoing personality and enjoy working in a bustling, dynamic environment performing a variety of tasks
You are a people person, you like helping others and creating unforgettable experiences for our guests
You enjoy working in a team, guiding and developing your team members
You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
You are fluent in English (min. B1-B2 level) and any other languages are an advantage
WHAT MEININGER OFFERS
Hospitality CLA+ salaries and benefits
2 days off for volunteering at your favourite NGO
Pension gap package
25 holidays + 5 bonus days (1 for each year you stay with us) + 9 bank holidays
Regular get-togethers, celebrations and occasional parties (winter and summer team events)
Quarterly evaluation rounds to make sure you’re still happy
Possibility to join M-goal projects to develop personal and professional skills
Staff nights and Friends and Family discount
Language courses
The occasional opportunity to travel to support new openings or exchange programs
Open Up: Access 1:1 sessions with certified psychologists for MEININGER employees
Mondly - e-language courses
Access to discount platform “BenefitsAtWork”
Travel expenses
APPLICATION
We are enthusiastic hosts as diverse as our guests. Feels like you?
Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.
STEP IN & EXPLORE us here: https://www.meininger-hotels.com/en/hotels/amsterdam/hotel-amsterdam-sloterdijk/
Contact: Karyna Kondriianenko (Assistant Hotel Manager)