ICT vacatures Leiden

HRO Payroll - Manager - Dutch- Onsite Hoofddrop (CPG060236)

With us, you’ll learn fast, work smart, and make a difference. You'll build a career that matters.

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of HRO Payroll - Manager - Dutch- Onsite Hoofddrop.

Responsibilities

• You are a knowledge holder of day-to-day processes.
• You ensure consistency on the processes.
• You oversee the entire process and ensure connection between the different teams.
• You coordinate an unambiguous working method between the different countries.
• You analyze and identify possible bottlenecks or problems in the process.
• You interpret the process statistics on a daily basis and anticipate them with the right communication and actions.
• You identify areas for improvement in the processes and work together with our Transformation Services team to implement them.
• You are the point of contact for the customer with regard to the daily operations.
• Securing payroll process knowledge.
• Identifying possible risks in the payroll process and acting on them in a timely manner through mitigating measures.
• Identifying possible optimizations and improvements.

Minimum Qualifications

• You are able to make quick decisions from different perspectives and within the set frameworks and think rationally.
• You can consult well with your colleagues, communicate openly and honestly, and share information proactively; you are reliable and like to help – even outside your own team.
• You are analytical and able to collect information from different places that you need to answer a question or handle a request.
• Process-based work is your thing; you oversee everything in the process. You can work well within set frameworks and processes, but are curious and have the courage to think outside the comfort zone.

Preferred Qualifications

• You have at least minimum years of work experience in the field of HR and Payroll. You are aware of relevant laws and regulations and understand how to read collective labour agreements.
• You have a very good command of the Dutch and English language and you can also switch between them well.
• You are a go-getter and strive for top quality together with the team.
• You are able to receive feedback, regularly reflect on your performance and you have an enormous drive to grow.
• You are curious and want to learn in every area within our services.
• You are result-oriented and feel at home in a dynamic environment. You are not afraid of change, and enjoy working on different projects.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.

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