Requisition ID11229-Posted -Culemborg-Italy-N/A
Reporting to the EMEAI Field Service Manager, this Field Engineer is responsible for providing state‑of‑the‑art onsite services (installation, preventive maintenance, break‑fix/troubleshooting call‑out, site survey etc.) and technical support to customers on our range of Auto ID products, in particular our range of Stationary Industrial Scanners and cameras.
Key Responsibilities- Install (mechanical, electrical), configure and start‑up (commissioning) Datalogic equipment at customer sites as per pre‑defined specifications
- Maintain, re‑stamp, adjust and replace onsite Datalogic devices of existing customer systems
- Follow rigorously safety and security onsite company procedures
- Escalate to upper technical level problems that can’t be solved independently
- Issue timely and accurate service reports (including expenses report)
- Extend or help building a respectful relationship with customers by always adopting an exemplary attitude
- Education: Bachelor degree in a technical field such as electronics.
- Languages: German as primary; English as additional language is considered a plus.
- Experience: Preferred is 2/3 years of prior experience on Field Service Activities in automation or other similar market with Electrical and Electronical devices.
- Electrical & Mechanical Schematics reading.
- Troubleshooting and diagnostic experience of electromechanical and software.
- Good understanding of computer networks (LAN, VLAN)
- Good understanding of network protocol (TCP-IP, UDP, FTP, SFTP, HTTPS)
- Good understanding of serial communications (RS232 & RS485)
- Experience in working with Industrial Automation Devices.
- Proficient in Microsoft Office Software (MS Dynamics is a plus)
- Willingness to travel is important. 80% of the time the candidate will travel inside Netherlands, 20% is the maximum availability asked to travel outside the country.
- Good communication and interpersonal skills
- Resident in Germany (Colonia, Dusseldorf area preferred)
- Work experience from our competitors (Vitronic, Cognex, Sick…)
- Work experience from a system integrator (Vanderlande, Fortna…)
- A job with no repetitive tasks and many different aspects, all technologically advanced.
- A job in which multiple technologies come together (Mechanics, Electronics and IT);
- Working for a Market leader serving market leaders in their respective areas from the largest Couriers to the largest Postal companies to the largest Airports.
- Working in an international environment.
- We offer all the tools necessary to do the job.
- We offer a Car, Holiday allowance and of course Laptop and Cell Phone. A good Pension Scheme is part of the package as well.
Salarisomschrijving
€40000 - €55000 monthly