Vacatures customer support Alkmaar

Looking for a new challenge? Do you speak fluent Polish? Apply for customer support employee near Hoorn1 Wat ga je doen?

As a fulltime Polish speaking customer support employee at Action's headquarters, you will be responsible for assisting customers with various questions and requests. You will communicate through phone, email, and chat, making sure every customer receives a clear and efficient solution.

You will work in a fast-paced, international environment where you interact with customers, suppliers, and internal teams. You ensure that issues are followed up properly and that communication remains clear and professional. Your goal is to provide a smooth customer journey and contribute to a high level of service.

Your tasks:

• Responding to customer inquiries through multiple channels;
• Providing accurate and helpful solutions;
• Collaborating with suppliers and logistics partners;
• Monitoring ongoing requests and ensuring follow-up;
• Updating systems with customer interactions;
• Maintaining a high level of customer satisfaction.

About the company

You will be part of Action's international headquarters in Zwaagdijk-Oost. The organization is known for its fast growth, customer focus, and collaborative working environment. You will join a diverse team where development and teamwork are key.

Who are you?

You are someone who enjoys customer interaction and takes responsibility for solving issues. You communicate clearly, stay organized, and work well under pressure. You are proactive and motivated to deliver quality service. You speak fluent Polish. It is important that you also speak Dutch or English on a high level.

Wat wij bieden

• Salary between €14.71 and €16.00 gross per hour;
• Fulltime role within an international retail company;
• Opportunity to gain experience in customer service;
• Flexible working conditions, including remote options;
• Travel allowance based on company policy;
• A supportive and international team environment.

Wat wij vragen

• Fluent in Polish and Dutch/English;
• Available to start immediately;
• Strong communication skills;
• Customer-focused and solution-oriented;
• Flexible availability for a temporary position.

Solliciteren Ben jij de perfecte kandidaat voor deze vacature en voldoe je aan de eisen? Klik dan op de knop 'Solliciteer direct!' en we nemen zo snel mogelijk contact met je op! Extra informatie Status Open Opleidingsniveaus Middelbare school, MBO Plaats Zwaagdijk-Oost Werkuren per week 32 - 38 Dienstverbanden Fulltime (startersfunctie), Fulltime (ervaren) Salarisindicatie Tussen €15,00 en €17,00 per uur Verantwoordelijk voor Als Customer support employee ben je verantwoordelijk voor het helpen van klanten via telefoon, e-mail en chat. Gepubliceerd op 27-05-2026