B2B E-Commerce Platform Specialist

B2B E-Commerce Platform Specialist

Locations: Eindhoven, The Netherlands

Time Type: Full time

Posted on: Posted 2 Days Ago

Job Requisition ID: R1225

Introduction

To maintain and improve the multi-lingual European B2B E-Commerce web shop, Shimano is looking for a B2B E-Commerce Platform Specialist.

In this role, your focus will be to ensure the Global B2B Web shop is used to its full potential in Europe by 20+ local offices.

You will be part of the B2B E-Business Europe Team, working closely with (local) Business teams and stakeholders, the global head office in Japan, related Systems teams, and Technology Services. The aim is to deliver the best experience for customers on the B2B platform to drive online sales.

The Challenge

• Drive the implementation of E-Business initiatives across different departments (e.g., Data Maintenance, Technology Services). Proactively mitigate risks, resolve issues, and ensure on-time delivery.
• Ensure customers find what they are looking for by improving the e-commerce on-site Search & Navigation and propose improvements to Product data.
• Proactively seek improvement areas affecting the end-to-end customer journey.
• Develop business cases for e-business improvements and translate requirements into clear user stories.
• Guide the System Support colleagues to ensure support SLAs and KPIs are met.
• Execute business analysis to help take data-driven decisions.
• Engage in strategy & direction, change & communication.

What are we looking for?

• A relevant Bachelor or Master’s degree.
• 3-5 years of experience in the role of B2B E-Commerce Platform Specialist or similar, preferably in an international B2B environment.
• Adaptable self-starter skilled at creating structure in ambiguous environments with a pro-active, result-oriented, and hands-on attitude.
• Analytical and data-driven: Base your decisions on facts rather than opinions.
• Outstanding verbal and written communication skills in English with audiences of all levels.
• Proven ability to proactively manage risk and influence others.
• Experience with Agile software development.
• Working knowledge of tools such as SAP Commerce (Hybris), SOLR, and Google Analytics is a plus.
• Knowledge of Bicycle products and/or Fishing Tackle is a plus.

What do we have to offer?

Shimano and its subsidiaries offer a pleasant, informal working environment with colleagues who work well together and are proud to work for Shimano. Along with good working conditions, Shimano offers you the opportunity to work in a responsible and challenging position within a dynamic, international, and ambitious environment. Together we want to win; therefore, we have a strong focus on team achievement.

How to get in touch!

If you have any questions regarding this vacancy, please get in touch with: taniya.nayyar@shimano-eu.com

About Us

The Shimano Europe Group (SEG) is a member of the global Team Shimano. Along with our local subsidiaries, we offer consumers outstanding cycling, fishing, and rowing products. Next to Shimano branded products, our portfolio contains Lazer (helmets), Bikefitting, and PRO (bike accessories). To create consumer demand for Shimano and Shimano-owned products, we act as an excellent supplier and a valuable partner for all our customers in the European bicycle, fishing tackle, and rowing industry. We are the 'eyes, ears, and mouth' of the global Team Shimano in Europe. Shimano is proud of its staff, diversity in talent, interests, and backgrounds. Together our mission statement is:

“To promote health and happiness through the enjoyment of nature and the world around us.”

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