The CSR is the primary contact for the customer. All activities are to be executed in an efficient and friendly manner to the satisfaction of our customer within the policies. Creation and administration of quotes based on the instruction of the outside sales representatives or Area Sales Managers. Accurate order entry in our order management tool. Management of open orders; communicate delays to customers, follow up on due and overdue orders internally with traffic and materials management. Phone duty; answer to telephone calls assuring the highest possible availability on the phone. Create up- and cross-selling opportunities taking inquiries from customers as a possibility to up- and cross sell.
2570.00 per maand