📍 Wandsworth & Richmond (Hybrid - 2-3 days in office)
💷 £20.03 PAYE / £26.53 Umbrella
📅 3-month contract (likely extension)
🔒 No DBS required
About the Role
We are seeking a proactive and customer-focused Care Technology Officer to join the Transformation and Digital Service within a Shared Staffing Arrangement across the London Boroughs of Wandsworth and Richmond.
This is an exciting opportunity to contribute to innovative service delivery, using technology to help residents live safely and independently in their own homes. You will play a key role in assessing, installing, maintaining, and promoting care technology solutions while working collaboratively across services and partners.
Key Responsibilities
Carry out care technology assessments, installations, and risk assessments across both boroughs
Work closely with the Joint Control Centre (JCC) and service delivery partners
Promote care technology solutions across social care teams, health partners, and community organisations
Review and adapt technology packages to ensure they meet service user needs
Maintain and repair equipment, arranging replacements where necessary
Support and train frontline staff on care technology processes and referrals
Deputise for the Care Technology Manager, including delivering induction training
Respond to enquiries from residents and stakeholders, providing expert advice
Monitor system reports and auto-tests to ensure equipment is functioning effectively
Manage user records within the Alarm Receiving Centre (ARC) system
Oversee stock control and ordering of equipment
Stay up to date with the latest care technology developments
About You
You will be:
Experienced in care technology, assistive technology, or a similar field
Comfortable working independently across multiple locations
A strong communicator, able to engage with a range of stakeholders
Organised, with experience managing records, systems, or stock control
Adaptable and confident working across differing processes and teams
Knowledgeable in systems such as Mosaic (desirable)
Passionate about improving outcomes for residents through innovation
What's on Offer
Competitive hourly rate
Hybrid working flexibility (2-3 days in the office)
Opportunity to work within an innovative, forward-thinking local authority partnership
Exposure to cutting-edge digital and care technology solutions
Potential for contract extension
Additional Information
Must be able to self-manage workload and work unsupervised
Expected to travel across both boroughs
Commitment to equality, diversity, inclusion, and safeguarding is essential
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Salary description
£20.03 - £26.53 per hour