This isn't a software engineering or product management role. Instead, you'll act as the domain expert, bringing practical industry experience to product discovery, solution design and customer engagement.
What you'll be doing
• Work with Product Managers to understand customer challenges and turn them into clear problem statements and product opportunities.
• Help design end-to-end solutions that work across software, data, analytics and operational processes.
• Ensure proposed solutions are practical, technically feasible and aligned with operational, regulatory and safety requirements.
• Support strategic customer engagements by providing technical expertise and helping shape solution approaches.
• Identify emerging industry trends, regulatory changes and operational challenges that should influence our products.
• Provide trusted technical guidance to customers, Product teams and Engineering.
What success looks like
• Help Product teams clearly define customer problems before development begins.
• Reduce costly redesign by identifying operational or regulatory issues early.
• Improve consistency across products by encouraging joined-up thinking.
• Build confidence with customers through your technical expertise.
• Influence product and technical decisions using your industry knowledge.
Essential Experience
• Strong expertise in electricity distribution network reliability or a closely related area.
• Experience working within, or closely with, electricity network operators or regulated utility organisations.
• A good understanding of distribution network operations and the challenges they face.
• Experience contributing to complex technical solutions involving operational systems, software, data or analytics.
• Experience influencing technical or product decisions through structured analysis and industry expertise.
Essential Knowledge
Strong systems thinking and the ability to understand how people, processes and technology work together.• Ability to simplify complex operational problems into clear, actionable solutions.
• Confidence communicating with engineers, product teams and senior customer stakeholders.
• Excellent written and verbal communication skills.
Qualifications
• Degree in Electrical Engineering, Power Systems or a related discipline, or equivalent professional experience.
Desirable experience
It would be beneficial if you have experience of:
• Working across different utility regulatory environments.
• Supporting strategic bids or large infrastructure programmes.
• Analytics, AI or digital decision-support tools for electricity networks.
• Product discovery or solution design within hardware and software environments.
What you'll bring
We're looking for someone who:
• Thinks about problems from a whole-system perspective.
• Balances technical excellence with practical delivery.
• Builds trusted relationships across Product, Engineering and Commercial teams.
• Is naturally curious about the future of electricity networks and grid-edge technologies.
• Brings sound judgement and credibility when working with customers and colleagues.
Benefits
Salary £60,000 - £80,000 DOE
Hybrid working
Holidays: 25 days of annual leave, plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days.
Pension contributions of 8% from the employer (or cash equivalent).
Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness cover (or cash equivalents).
Private Medical Insurance (single cover or cash equivalent).
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us
Salary description
£60000.00 - £80000.00 per year