<b>Education, Training, Learning</b> Crewe

IT Project Manager - infrastructure / cybersecurity / networking is required by highly successful and well established organisation.

Purpose of the job

Be responsible for delivering projects, specifically related to the IT Technical Plan and the Change Programme, that improve the way they deliver services to our customers and empowers staff to enable us to be the best in Kent.

Responsibilities

Deliver new technologies, integrations and data capabilities on scope, time and budget that address business challenges, are 'fit for purpose' and embedded

• Lead the resolution and avoidance of potential issues and problems that might affect the performance of business functions whilst ensuring the confidentiality, integrity and availability of business applications and data

• Define and manage projects that deliver new or upgraded technology, integrations, and data capabilities to agreed scopes, quality criteria, timetable, and budgets

• Build relationships with stakeholders to facilitate successful delivery of projects within the agreed parameters • Create and maintain detailed project documentation including charters, business cases, initiation documents, roadmaps, milestone/sprint plans, resource plans, stakeholder maps, workplans, product and feature backlogs, quality and embedding plans, benefit trackers, dependencies, assumptions, risks, issues, DRAID and other logs, status reports, lessons learnt and governance meeting papers and presentations

• Proactively manage scope, quality, timetabling, cost, risks, issues, assumptions, dependencies, configurations, tests

• Rigorously manage third party suppliers and dependencies • Track project deliverables including implementing key performance trackers, timetabling tolerances, and contingency plans in the event of delays • Adhere to and improve their project management framework and change control processes • Continuously monitor progress against plan and produce timely project reports to detail and frequency required • Define project tasks and resource requirements, effectively co-ordinating project staff to ensure adequate levels of resource and skills are available

Person specification

Expertise

• Experience in coordinating and leading projects to successfully deliver new technology and data capabilities

• Experience in coordinating business analysis, specification, configuration, technical, test and training resources as well as delivering continuous service improvements.

• Ability to embed new systems and new ways of working for teams • Experience in business engagement, business analysis and planning, design, sourcing, transition and delivery of new technology and data capabilities • Experience of building productive relationships with the business and third-party suppliers and development partners • Knowledge of project management tools • Knowledge of modern productivity solutions, housing management processes and systems • Knowledge of systems integration including Web Services and APIs. • Current knowledge of information technology trends, applications life-cycle management, cyber security issues and developments in infrastructure and IT operational service delivery • Ability to deliver quality results on scope, time, and budget • Ability to constructively challenge colleagues and partners to get the right outcome • Personal influence; working effectively with stakeholder groups and suppliers. • Knowledge of compliance with all relevant licensing, data protection, payments card industry, security, regulations, and operating codes of practice. • Ability to build strong, effective, and productive relationships. • Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleagues

Qualifications and skills

• IT qualification or comparable relevant experience

• Prince 2/Agile Foundation Level

Desirable

• Prince 2/Agile Practitioner Level

• Knowledge and experience of implementing Integrated Housing Management Systems and Asset Management Systems, ideally Civica Cx

• Knowledge of Microsoft technologies, including Microsoft 365 (SharePoint, Teams, Power Automate/Apps).

Excellent training and career development opportunities exist for the right candidate.

Basic salary £52-54,000 + excellent benefits

Based Sevenoaks (Kent) / remote