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Klaar voor een impactvolle fulltime baan in Amersfoort? Word Inbound Employee bij PostNL! Ontwikkeling, flexibiliteit en een vast contract lonken! What are you going to do:

Imagine yourself as the go-to person for retailers, the friendly voice on the other end of the line helping them navigate their daily challenges. As an **Inbound Employee PostNL Amersfoort**, you're not just answering phones; you're solving problems and keeping things running smoothly. It's a role where you can truly make a difference and ensure retailers get the support they need!

What will you be doing as an **Inbound Employee PostNL Amersfoort**:

• Answer incoming calls from retailers with a smile (even though they can't see it!).
• Assist with ordering transport rides (for larger volumes) and ensure everything is scheduled correctly.
• Troubleshoot technical issues and guide retailers towards solutions.
• Help navigate RDW-related questions and processes.

Handle invoice inquiries and resolve any discrepancies.

You will be working at a company that values quality and strives for excellence in everything it does. It is committed to providing top-notch support to its partners and creating a positive impact on the community. This is a place where your work matters and you're part of a team that's dedicated to success.

**Who are you?**

You are someone who enjoys helping others and thrives in a fast-paced environment. You're positive, motivated, and always ready to go the extra mile to provide excellent customer service. You think in solutions, not in problems, and you're not afraid to tackle new challenges. You will be the perfect Inbound Employee PostNL Amersfoort!

This is a full-time position based in Amersfoort. You will be working during standard business hours, with opportunities for flexibility. You'll also have room to grow and develop your skills within the company.

What we offer

• Chance for a permanent contract.
• Help retailers and solve problems.
• Room to grow within the company.
• Full-time position with flexibility.
• Work in a positive team environment.
• Make a real difference every day.
• Contribute to a company that values quality.

What we ask

• MBO work and thinking level
• Excellent verbal communication
• Available Mondays and Tuesdays
• Long-term commitment
• Customer-focused and helpful
• Solution-oriented mindset
• Willing to work in Amersfoort

Apply Are you the perfect candidate? Click the button 'Apply Now! and we'll contact you as soon as possible! Extra information Status Open Education Level Middelbare school Location Amersfoort Working hours per week 32 Type of Contract Parttime (overdag), Fulltime (ervaren) Salary indication €15,08 per uur Responsible for Als Inbound Employee ben je verantwoordelijk voor het beantwoorden van vragen en oplossen van problemen van retailers. Published at 12-09-2025