De Plesman is based in a historic monument, and is currently transformed into a brand-new lifestyle hospitality concept. All the (wonderful - if we can say so) basics are there: an astonishing monumental building, a restaurant, a bar, a gym and meeting rooms. But de Plesman is not your regular hotel, we do things differently around here.
So.. What is different you ask? We are bold. We are looking for someone who wants to evolve hospitality together with us. We believe our team members are at the heart of our hotel and make it such a special place. We can’t do this alone though, and hence we are looking for you to help us create the most memorable experience for our guests.
Do you recognize yourself?
You don’t consider yourself precious cargo: we leave our pride at the door and are the first ones to raise their hand in order to help each other to get things done. We are a team, every day of the week.
You are a hundred per cent yourself. You’re fun and kind. You take your job seriously, but yourself not too much. You believe sharing a few laughs goes a long way.
You are not afraid to make bold choices in order to ensure guests have truly amazing experiences. Making the right decision on the spot comes naturally to you.
You want to be part of a team that works hard, supports each other and has fun along the way.
What will you be doing?
Greet each guest with a warm and fun approach, ensuring they feel valued and at home from the moment they arrive. With a curious and proactive mindset, respond to all inquiries with kindness and a solutions-focused attitude, always aiming to exceed guest expectations.
Handle all guest check-outs, including resolving late and disputed charges whilst ensuring that every guest leaves with a positive and memorable experience. You do this by addressing any concerns with boldness and professionalism whilst keeping clear communication with maintenance & housekeeping.
You anticipate on guest needs by being an ambassador for the city of The Hague, to create a tailor-made experience.
Handle all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Approach every check-in with kindness and efficiency, ensuring a smooth and seamless process that reflects our commitment to exceptional service.
Small print:
You have 1 to 3 years of experience in a similar role. You’ll be on top of our list if you gained this experience at a 4/5-star hotel.
Good understanding of our PMS called MEWS would be a plus.
Ability to work evenings, weekends, and holidays
You speak English fluently.
You preferably live in the vicinity of The Hague.
What’s in it for you?
We love connecting with the team — maybe you’ll have the perfect idea for our next outing?
Development opportunities
Discounts on hotels stays and F&B
Our story
By connecting the world we gain insight into diverse cultures, fostering greater mutual understanding.
The vision of Albert Plesman, the founding father of KLM and former 'resident' of De Plesman, lives on as his inspiring legacy continues. As De Plesman embarks on its next chapter, it will continue to maintain the tradition of uniting people from across the globe.
With De Plesman a historic monument is transformed into a brand-new lifestyle hospitality concept. With over 100 rooms, a gym, restaurant, bar & lounge and meeting rooms, there's never a dull moment!
We’d love to meet you! Click and apply to join De Plesman! Your new job is just one WhatsApp message away! Apply now via +31 6 42320697.