Customer-focused, solution-oriented, and ready for a new challenge? Don't wait any longer: apply now! As a Polish customer service employee at Action's headoffice in Zwaagdijk-Oost, you'll step into an international environment where everyday is different. You'll be the hero who answers questions, solves problems, and leaves customers with a smile.
What will you do?
- You answer customer inquiries via phone, email, and chat;
- You help customers find the right solutions to their problems;
- You maintain contact with suppliers and shipping partners;
- You think in solutions, not in problems.
You will be working for a major player in the retail world: Action. They are known for their customer focus and international team spirit. Here, you'll have the opportunity to develop yourself and work in an environment where your opinion matters and where you have room to grow.
Why you?
You are a positive person who gains energy from customer contact. You are solution-oriented and proactive. A good command of Polish and English is a must. Do you speak an additional language? That's a plus! You're not afraid to pick up the phone or respond to emails, and you enjoy providing customers with a great experience. You will work in an international team and have the opportunity to further develop your customer service skills. This role is a temporary replacement for maternity leave.
Wat wij bieden- Opportunity to develop customer service skills in an international work environment;
- Fulltime job at one of the largest retailers in the Netherlands;
- Salary based on age and experience € 15,- to € 16.00;
- Possibility to work from home;
- Travel allowance based on a reimbursement scheme;
- Opportunities for personal development within customer contact.
- You speak and write fluent Polish and English;
- Do you speak an additional language? Perfect!
- You are available to start immediately;
- You are customer-oriented, energetic, and solution-driven;
- You have some experience in customer service.
€15,00 - €16,00 per uur