Job Category Food and Beverage & Culinary
Location W Amsterdam, Spuistraat 175, Amsterdam, Netherlands VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever service, our in-the-know W Insiders and our W Happenings.
W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting a B&F Manager. You will be joining the B&F (That’s what we call F&B at W) Team. Our B&F Team is responsible for the W Lounge, In Room Dining and Banqueting.
As B & F Manager you will be reporting to the Executive Assistant Manager and will play a vital role in the success of the B&F operation of W Amsterdam.
Leading the Food and Beverage team or B&F as we call it at W, I am responsible for W Living Room, In Room Dining, Mini Bar as well as Events in our Banqueting Room. In addition to this, we work closely with the Entourage Group as Management Company of the other F&B outlets.
My daily routine is never a routine. Coming in in the morning, I touch base with all Head of Departments checking reservations and bookings for the day, reviewing the previous day’s sales figures and reports as well as addressing any important issues that need to be dealt with ; such as Health and Safety, new menus, Departmental Managers Meetings and daily briefings.
After the hotel’s morning meeting, I focus on and for all of the following tasks; Dealing with commendations and complaints, meeting with suppliers and brand owners, communicating with the cost controller regarding month-to-date spend on purchases/new item quotes/par levels. In addition, financial reporting such as forecasting, profit and lost statements and budgeting. In the mean time I ensure, by walk rounds, that all service levels are up to date and that any required training is put in place.
I have an open management style and having one to one sessions with Head of Departments and talent several times a week is well received. I find it very crucial that all inter departmental communication is promoted and therefore I will always lead by example. As W is part of Marriott International it is important that all talent and managers are aware of its guest and talent benefits, programs, Policies and Procedures; such as our Bonvoy Loyalty program and our Guest Satisfaction Survey.
In order to fulfil this role you have to be enthusiastic, adaptable, operational as well as strategic, organized, structured and have an overall positive outlook on life and business.
Requirements
- At least 3 years of experience as F&B Manager, Head of Department
- Valid work permit for The Netherlands
- Languages: Fluent level English. Dutch is appreciated.
- Experience in similar Lifestyle environment & concept
Profile
The ideal candidate for this role has extensive experience in managing a Food & Beverage department in a high end, lifestyle kind of environment. You are passionate about the W brand and are eager to be part of the team of this exciting hotel. You have a natural affinity to styling trends. You remain 'in the know' at all times. You have an eye for detail and do not accept mediocre as a standard, you always strive for perfection. You have excellent people skills and have an upbeat, positive attitude to work and life. You are creative and always think of new ways of doing things, you embrace change.
As "Talent" you represent the W lifestyle to our guests. You are the heart inside the brand - you bring it to life. We don't call W employees "Talent" for nothing. Creative. Exciting. Innovative. W Talent are naturally attracted to the Brand - they "get it"! W Talent are as unique as the brand itself, and cultivate the witty, whimsical, cool W environment. We push the envelope, raise the bar, and strive to be the best.
If you are the right candidate, you will be passionate about the W brand. You'll have an upbeat and positive attitude and you are someone who enjoys a challenge! You thrive from working in a high pressure and high volume environment and can think and act quickly if need be. You are a team player and enjoy building relationships with colleagues. You generally have a work hard/play hard attitude to life and you enjoy having fun at work as well!
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
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