We are too ‘CYCAS’ to be grumpy. .... Our job isn’t over until we get a smile!
Cycas Hospitality is a hotel management company that prides itself on making a difference by being different. Our vision is to be Europe’s leading hotel company and every member of our team must play their part in delivering exceptional service to our guests, our owners, and our colleagues in order to achieve this. Cycadettes transform hotels.
Radisson Hotel & Suites Amsterdam South has 227 suites and rooms and opened in April 2021. We want to appeal to both transient and longer-staying travellers visiting the Dutch capital. Each of the studio’s, one-bed and two-bed apartments has its own fully equipped kitchen. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space than you would find in an any other hotel room
Keuken & Bar is full of local energy and international characters from breakfast through to lunch, and dinner. Relax and unwind with a great selection of beers, wines, and cocktails from the bar area. The restaurant offers a wide selection of seating areas ranging from more private tables next to the fireplace, or larger tables for groups of friends and colleagues. Our restaurant is designed for the entire family. Sports fans will appreciate the three large TVs, where they follow major sporting competitions. We are particularly well suited to family brunches and small parties.
Do you have what it takes? Are you looking for a job in a new hotel?! Then we have the perfect job for you as F&B Shiftleader at Radisson Hotel & Suites Amsterdam South! We are looking for great team leaders with a true hospitality mindset to offer our guests the best service possible.
What we ask of you!
- Enthusiasm & a true team player
- Friendly and service oriented
- Experience managing a culturally diverse team
- Experience in a similar role for 2-5 years
- A valid residence and working permit for the Netherlands is required
- English speaking: Dutch is not mandatory
- Willing to work different shifts, including weekends & holidays
What we offer you!
- Salary range according to Horeca CAO
- 25 holiday days
- Free parking
- Free use of the property gym
- Warm meals available on property
- Recruitment bonus of (gross) €1000,- when you bring in a new Cycadette (certain conditions apply)
- Cycas Smiles: Reward & Celebration program;
- Cycas Savings: many discounts on a variety of webshops!;
- A fun and spirited work place, where we put people at the heart of everything and where our team can be their true self!;
- The best project you will ever work on is you! So let us help you grow with our guidance, training, and career possibilities;
- Great Learning & Development opportunities (the base is your introduction program and ongoing eLearings);
- Growth opportunities within your hotel & within Cycas;
- Being part of a fast-growing hospitality company, where you can internally move to different Brands;
- Travel discounts for yourself, friends and family at Cycas Hospitality and Radisson Properties, so feed your wanderlust with discounts all over the world;
- 50% discount on food and beverages at most of the Cycas properties
- Complimentary voucher for 1 night stay at a Cycas brand after your first year of employment!
As a Food & Beverage Supervisor, the following are part of your tasks:
- Supervise the day-to-day operations of the bar & restaurant to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding our guest’s expectations.
- Manage all stock aspects of the F&B (breakfast, bar & restaurant), such as taking inventory and reordering supplies.
- Taking, preparing, and serving orders varying from cocktails to coffees to breakfast, lunch, and dinner.
- Resolve customer complaints promptly and according to our hotel standards.
- Oversee the preparation of beverages and ensure quality of product served, inspect F&B set ups and assign various side duties to the employees.
- Oversee that all servicing & kitchen equipment are clean, well maintained and meet all hygiene, health and safety regulations paying special attention to possible health hazards (HACCP) and code violations.
- Maintain cleanliness of the fridges, dishes and overall bar and restaurant furniture.
- Make sure the F&B checklist is used & maintained by all team members.
- Keep up to date on all F&B trends to deliver keep competing within the market.
- Work closely together with the F&B manager and Head Chef to make the F&B outlets work as smoothly as possible.
- Assist in the identification of training needs and provide coaching and conduct training for all your team members to ensure that service standards are followed.
- Be the go-to person for all F&B team members for all that is F&B related, breakfast, cocktails, coffee, menu’s and so on. Motivate the team to bring about excellent performance while maintaining a fun and safe atmosphere for all team members.
- Act like the ‘Host’ of Keuken & Bar Lead by example and set the right work environment & follow procedures.
- Create Social Media content that is aligned with the Radisson Brand Standards.
- Support team members with incoming phone calls & Opera related issues.
Meer informatie over de functiebeschrijving, zie hierboven.