Team member Front Office
Are you service-minded and would you like to take the next step in your hospitality career? Would you like to work in one of the largest hotels in the BENELUX with a young, spontaneous and outgoing team? Are you looking for growth opportunities? Then this is the perfect opportunity for you!
Passion, quality and professionalism is what Novotel Amsterdam City stands for! Through sincere attention and being authentic we ensure that our 700 guests are happy to come back. With 610 rooms, 1 restaurant, 17 meeting rooms, a fitness and sauna, we are one of the largest 4-star hotel in the Benelux. We do this with a team of around 130 employees where we know each other, interact with each other and have fun alongside work!
What are you going to do?
At Novotel Amsterdam City you have the opportunity to be yourself, because we believe that when you are the best version of yourself you can provide the best possible service to our guests. As our Front Office receptionist, you will be the first and final contact point for our guests. You ensure that their check-in or check-out runs smoothly and you assist them with all their questions or requests! You will also perform general administrative duties belonging to the Front Office department. Of course you won’t do this alone, but with your 19 team members!
What's in it for you?
Novotel Amsterdam City is one of the largest Accor Hotels and that comes with lots of benefits! We have great opportunities for growth in not only our hotel but also worldwide! We also offer:
-A gross salary starting from €2.645,41 based on a full-time 38-hour contract (the salary we offer is 7.5% higher than scale 5 of the Horeca CAO);
- Refer-a-friend bonus of € 250,-;
- Excellent travel allowance from 5.0 km onwards starting at € 2,30
- 25 vacation days per year based on a full-time contract;
- After your probation time, you are invited to stay in Novotel Amsterdam City for free with another person. This includes breakfast and a 3-course dinner meal!;
- Discount on stays at all Accor hotels worldwide;
- Free parking on our hotel parking lot;
- Free use of our Technogym fitness area and chair massages.
Who are we looking for?
We are looking for enthusiastic, outgoing team member, who has a true passion for hospitality, likes to work within a team, is flexible with an eye for detail. Besides this you have;
- Preferably, previous experience in Front Office;
- Strong verbal and written communication skills and excellent knowledge of the English language and preferably also Dutch;
- Experience with PMS Opera / Opera Cloud or with similar systems.