MegaGroup Trade Holding BV

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Originele vacaturetekst

Customer Conversion Specialist

As a Customer Conversion Specialist you are part of the E-Commerce team building a superior customer experience, help our customers 
find and select the products they need by improving their journey. Unlock our assortment, our services and our product knowledge in 
an easy and clear way.

  • create a deep understanding of our customers, especially the way our 
    digital platform can improve their business;
  • map these insights in customer journeys for multiple customer types, 
    sectors and in connection with all contact channels;
  • identify those touchpoints where we can make a difference;
  • initiate and drive improvement projects through content creation, UX/UI 
    improvements or development of targeted apps or applets;
  • create briefings, align with key users and advise developers on UX;
  • test and analyse the impact of the initiatives, continuously drive based on 
  • scout for ideas and report on alternative online platforms, inside and 
    outside our industry;
  • achieve great results by continuously prioritising and driving the project 
    portfolio and create world class UX;
  • international travel.
36 tot 40 uur per week


  • Er is geen minimale opleiding vereist
  • Liefst 2 jaar web design or customer research ervaring
  • Je beheerst Engels

Wat wij bieden

€ 3.000,- tot € 4.500,- per maand
studiekostenregeling, externe coaching, opleidingen, loopbaanbegeleiding, laptop van de zaak, telefoon van de zaak, vrijdagmiddagborrel, reiskostenvergoeding, vakantiegeld, pensioenregeling, flexibele werktijden, adv, thuiswerkregeling, bonusregeling