Solliciteer op de website van de werkgever
The STARS circle in COORF Global Services is looking for a Service Owner on customized accounting & reporting, in order to be able to support onboarding of new innovation activities while offboarding existing activities.
You have an end-to-end process mindset, identify interdependencies between processes easily and have a strong drive to optimise and innovate?
As a Service Owner within the STARS circle, you work closely with numerous stakeholders (Tribes, Business Partners, IBSS locations) and your other Circle colleagues to automate, optimise and innovate the Accounting and Reporting Legal Entities service. You are therefore constantly looking for new technologies, tools and/or market developments (within and outside ING) to improve your service and ensure it is future-proof. As a Service Owner, you determine impact of proposed changes and take timely decisions, in line with the organization’s long-term strategy and KPIs. You monitor service levels performance, identify bottlenecks and take timely actions to structurally solve them. You manage to get your message across and are not scared of facing resistance. You are the ambassador of the Global Services vision across COORF organization and beyond and stakeholders see you as a valuable partner to achieve common goals. Strong collaboration, communication and stakeholder management skills are therefore a key to fulfilling the role of a Service Owner successfully.
What you’ll do
Responsible for the end-to-end Accounting and Reporting for Legal Entities service and its automation and continuous improvement
Cross-circle & outside GS oriented - work with various stakeholders (Business Partners, Tribes, Global Services Circles, IBSS locations) to align on strategies
Track service level performance and set priority to improve it
Make use of new technology standards, tools and/or market developments within and outside ING Use data analytics to determine improvements
Optimize Data Quality in close cooperation with the Data Quality Circle
Linking pin for aligning demand from the Data Quality Circle with the Tribes jointly with the Business Partner Services Circle
Determine impact and drive decisions, in line with the organization’s long-term strategy & KPIs
Service governing & backlog management
Support onboardings and requests / changes
How you’ll succeed
(University) degree in relevant field
Strong process management skills – e.g. Green belt or similar degree
Affinity with IT systems and
Strong communication and collaboration skills
Sticks to principles despite external pressure and uses indirect influence
Stakeholder management skills
Strong analytical/problem solving skills
Ability to act and perform successfully in a fast-moving international environment
Over 5 years of relevant experience
What we offer
A job from 36 to 40 hours and a unique offer that fits in with the times of today. We take into account your home situation and your ambitions and help you to balance work and private life. Discover yourself our employment conditions.;
A salary tailored to your qualities and experience;
Flexible working hours and the possibility to work at home;
Reimbursement for travel expenses;
24 vacation days with a 36-hour working week. If you work 40 hours a week, you will receive 27 vacation days;
13th month salary;
Individual Savings Contribution (BIS), 3.5% of your gross annual salary;
8% Holiday payment;
Personal growth and challenging work with endless possibilities to realize your ambitions;
An informal working environment with innovative colleagues who strive for the very best.
Contact the recruiter attached to the advertisement for more information. For further inquiries, please contact Dominika.Floryanska@ing.com.Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.
With around 52,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to make a diﬀerence. We hire smart people like you for your potential, not your past. Our biggest expectation is that you’ll stay curious. Keep learning. Take on more responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
If you want to work at the cutting edge of what’s possible, surrounded by progressive, inspiring and supportive colleagues, there is no better place to invest your talents than at ING. Join us. Apply today.