The Property Operations Manager is responsible for full operational leadership of Canvas Utrecht, ensuring performance across leasing, community engagement, financial stewardship, safety compliance, and asset quality. The role leads a team of on‑site professionals and collaborates closely with maintenance, security, cleaning, landscaping, and amenity service partners.
Key Role Responsibilities- Oversee day‑to‑day operations ensuring seamless leasing, occupancy management, resident relations, and service delivery.
- Maintain exceptional standards of cleanliness, repair, and presentation across all residential, amenity.
- Implement operational best practices aligned with Greystar’s global standards.
- Recruit, coach, and develop on‑site team members, fostering a high‑performance culture.
- Conduct regular training, evaluations, workflow planning, and service‑readiness checks.
- Lead collaborative engagement with external vendors and partners.
- Manage property budgets, forecasting cycles, rent roll oversight, and cost‑control initiatives.
- Review AR/AP, bank reconciliations, and monthly financial reporting packages.
- Develop strategies to optimize NOI and long‑term asset value.
- Design and deliver resident programming to foster community.
- Act as primary escalation point for customer service matters.
- Monitor satisfaction KPIs and implement improvements.
- Ensure building compliance including fire safety systems, health & safety logs, and all regulatory inspections.
- Oversee preventive and corrective maintenance, asset lifecycle planning, and contractor performance.
- Drive leasing performance through strategic pricing, market analysis, and partnerships.
- Act as key operational liaison for commercial tenants and their operational adherence.
- Minimum 3–5 year's experience in residential property management.
- Demonstrated leadership capability with strong team‑building skills.
- Competence in financial reporting, budgeting, and operational analytics.
- Strong communication skills, customer‑oriented mindset, and conflict‑resolution capabilities.
- Knowledge of building systems, compliance frameworks, and vendor management.
Canvas Utrecht is a flagship Greystar purpose‑built student accommodation located in Utrecht, one of the Netherlands’ primary university cities. The property is positioned to deliver a high‑quality, community‑focused student living experience. The project comprises:
- 682 high‑quality residential units across regulated, mid‑rent and free‑market categories, divided over 2 towers
- 2 commercial spaces
- 700 m² of amenity spaces designed for social, wellness, and work‑friendly activities, including roof top terrace
- dedicated parking spaces
Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
#J-18808-Ljbffr€55000 - €70000 monthly