Hochschule/Universität Jobs

Tasks

• Implement and configure Salesforce Service Cloud and Data Cloud features, ensuring they align with business requirements and service processes
• Build and customize Lightning Record Pages, Webforms, and LWC components, and adapt the Home Screen for the Charging Support team
• Define and configure SLAs, case routing rules, escalation paths to 2nd-level Freshdesk support, and localized notifications with translation and validation logic
• Manage sharing and visibility settings, profiles, and permission sets to maintain data integrity and secure access
• Set up REST API integration between Salesforce and the Kia Charge Portal (OAuth 2.0 authentication) and integrate Service Cloud with Freshdesk via connector or API
• Develop custom LWC components that retrieve real-time Charging Portal data and trigger operational actions (e.g., start/stop charging sessions, block RFID cards)
• Configure a Connected App that pushes data from the Charging Portal to Data Cloud and manage ingestion pipelines for up to 10 tables (30 fields each)
• Create and manage Data Streams, perform field mappings, and design master data transformations within Data Cloud
• Support UAT, deployment activities, and documentation to ensure a smooth implementation and transition into production

Qualifications

Must-haves:

• Hold Salesforce certifications:

  Platform Developer I

  (required) and

  Service Cloud Consultant

  (preferred).
• Have hands-on experience with

  Apex, LWC, SOQL/SOSL

  , and

  Flow Builder

  .
• Demonstrate proven experience in

  REST API integrations

  and

  OAuth 2.0 authentication

  .
• Possess strong

  Data Cloud expertise

  , including data ingestion, mapping, and Connected App configuration.
• Integrate

  Salesforce with Freshdesk

  or similar customer support platforms.

Nice-to-haves:

• Work with middleware tools such as

  MuleSoft, Dell Boomi

  , or similar.
• Use

  CI/CD pipelines

  like Jenkins, Bitbucket Pipelines, or GitHub Actions.
• Apply

  SQL database

  knowledge (PostgreSQL, MS SQL Server) for integration scenarios.
• Contribute to

  Salesforce Marketing Cloud development

  and cross-cloud data alignment.

At a Glance

ENABLING YOU TO SHAPE A BETTER TOMORROW

As a technology and business partner, MHP digitizes its customers' processes and products and supports them in their IT transformations along the entire value chain. As a digitization pioneer in mobility and manufacturing, MHP transfers its expertise to different industries and is the premium partner for thought leaders on their way to a Better Tomorrow.

MHP serves more than 300 customers worldwide: leading corporations and innovative medium-sized companies. MHP provides both operative and strategic consulting together with proven IT and technology expertise and specific industry knowledge. As OneTeam, MHP operates internationally, with headquarters in Germany and subsidiaries in the USA, UK, Romania, and China.

For 25 years, MHP has been shaping the future with its customers. More than 4.000 MHP employees share a commitment to excellence and sustainable success. This aspiration continues to drive MHP - today, tomorrow, and in the future.

MHP: DRIVEN BY EXCELLENCE.

http://www.mhp.com/

Exclusive look behind the scenes

At MHP, you will continuously grow with your projects and objectives in an innovative and supportive environment. That makes us the perfect sparring partner for your career, fueling your growth as an expert in your field while expanding your business network.

We value the authenticity that comes from bringing your individual strengths into the team. Diversity plays a key role in our culture, and it brings different visions & flavors into the mix.

• We all share a strong team spirit. Every win, big or small, belongs to all of us.
• We always welcome curiosity, creativity, and unconventional thinking patterns.
• We recognize the importance of healthy, tight-knit communities and sustainable environmental changes, and we strive to enact positive change in any form within our reach.
• We’re here to co-create your ideal career growth plan tailored to your professional aspirations.

How to apply?

The best thing is to apply now simply online via our JobLocator. Just a few clicks, and you can send us your application documents, such as CV, references, and project lists, if applicable. A cover letter is not required.

By the way: When we receive your application, our recruiting team checks across all divisions to see if there is a suitable position for you. Regardless of current job postings, we try to find the most matching job for you at MHP.

Contact

Do you still have questions? Then take a look at our FAQs on our careers page: https://www.mhp.com/en/career

If you have any further questions, please contact our recruiting team at

recruiting-romania@mhp.com