Hours of work will be 10pm to 6am Monday to Friday.
This is a fixed term opportunity as the night shift will be in operation until the end of the year. (Week 52)
Key Responsibilities:
* Lead operational processes, ensuring they run efficiently and in line with the company standards and values.
* Maintain strong communication across the operation to support clarity, alignment and smooth workflow.
* Support continuous development of operational practices through coaching, guidance and process‑based feedback.
* Conduct regular process reviews to assess performance, identify improvements and support operational excellence.
* Deliver clear and effective shift briefs that keep colleagues informed of priorities, changes and key information.
* Organise workflow and allocate tasks to ensure service levels and operational targets are met.
* Complete all process‑related administrative activities in line with company policy, including accurate reporting and compliance checks.
* Keep the customer at the centre of operational decisions, ensuring service quality is consistently maintained.
* Drive operational KPI performance by monitoring process efficiency and understanding cost and service impacts.
* Use operational data, trends and forecasts to support short‑ and long‑term planning.
* Take responsibility for Quality Control across dispatch and sortation processes.
* Maintain stock accuracy and product security by ensuring strict adherence to agreed procedures and systems.
* Work collaboratively across departments to ensure aligned processes and strong site performance.
* Keep Health & Safety at the forefront, conducting regular checks and maintaining safe working practices.
* Champion continuous improvement, identifying opportunities to streamline processes and enhance customer outcomes.
Skills & Experience:
To be considered for this opportunity you will need to currently be in a leadership position or have previous leadership experience.
Additionally you will have:
* Experience leading and improving operational processes.
* Previous experience within a warehouse or logistics environment.
* Holds, is working towards, or is willing to study for a Level 3 qualification (or equivalent).
* Experienced in driving performance within a process‑driven, results‑focused environment.
* Demonstrates a process‑first approach, maintaining high standards and consistency.
* Agile and adaptable, with a strong ability to support operational change and new initiatives.
* Communicates clearly and confidently with colleagues, peers, managers and stakeholders
Salary description
£32779.00 - £32779.00 per year