Role Overview
Century 21 Scotland is seeking a mature, professional Viewing Agent to support both our commercial and residential divisions. This role suits someone with strong people skills, a calm and reliable nature, and the confidence to represent an international brand while managing client interactions, viewings, and property sourcing activities.
Key Responsibilities
* Client Engagement & Lead Management
* Follow up on incoming leads promptly and professionally.
* Build rapport with prospective tenants.
* Maintain organised records of enquiries, viewings, and outcomes.
* Viewings & Property Presentation
* Arrange and conduct commercial and residential property viewings.
* Present properties clearly, highlighting key features and addressing questions.
* Ensure a positive viewing experience that reflects Century 21’s global standards.
* Property Sourcing & Market Awareness
* Assist with sourcing suitable properties for clients based on their requirements.
* Support the acquisitions team where required.
* Open Days & Events
* Plan, coordinate, and host open days for new developments or high‑demand listings.
* Negotiation & Heads of Terms
* Support the negotiation process between landlords and tenants.
* Assist in agreeing Heads of Terms and ensuring all parties understand key conditions.
* Liaise with internal teams to progress deals smoothly.
Skills & Experience
* A mature, grounded individual with excellent interpersonal skills.
* Previous experience in property, lettings, or customer‑facing roles is beneficial.
* Strong organisational ability and confidence managing multiple appointments.
* Professional communication style and ability to represent an international brand.
* Comfortable working independently and taking initiative.
* Full UK driving licence required.
What We Offer
* Opportunity to work with a globally recognised real estate brand.
* Training and support across commercial and residential sectors.
* A collaborative team environment with clear progression pathways.
* Competitive compensation structure.
Benefits:
* Free parking
* On-site parking
Salary description
£13.00 - £13.00 per hour