The Acquisition Experiences Analytics team within the broader Enterprise Digital Experimentation and Analytics (EDEA) team in ETS supports optimization of our acquisition experiences (Shop, MGM, Apply, New Accounts, etc.) through insights and experimentation. The team specializes in using data around digital product usage to drive
improvements in the customer experience to deliver higher satisfaction and business
value.
Join a high-impact analytics team shaping the digital experiences behind customer
acquisition across key business products. You'll leverage advanced analytics,
experimentation, and customer insights to influence strategic decisions, optimize digital
journeys, and drive measurable business growth.
The successful candidate will have access to cutting-edge experimentation and analytics
capabilities and will gain exposure to senior leaders across Enterprise Digital, Product, and
Technology, providing unique opportunities to influence strategy, drive business impact,
and accelerate professional growth.
This role will be co-located with their Director based out of London.
Responsibilities
Lead strategic analytics eEorts to enhance the end-to-end digital customer
experience and support the development of strong market foundations
* Help increase conversion across our digital channels & aid market foundation
* Define, develop and operationalize KPIs and metrics to monitor customer
experience and business performance
* Support the development of new products and capabilities
* Deliver comprehensive analytics readouts on product launches and digital
initiatives, uncovering actionable insights and learnings continuously optimize the
customer journey
* Gain deep functional understanding of the enterprise-wide product capabilities and
associated platforms over time and ensure analytical insights are relevant and
actionable
* Lead collaboration with stakeholders, integrating data from multiple sources and
partners to deliver holistic business insights
Qualifications
* Post graduate Degree in business, economics, statistics, mathematics, engineering
or finance
* Minimum 3 years' relevant analytics experience with a background in quantitative
business analysis and statistical techniques; experience in risk analytics, digital
analytics preferred
* Proven experience of leading in-house risk & digital analytics teams and working on
data integrations with partners, with a track record of consistently delivering results
though developing advance analytics and platforms
* Superior problem-solving/decision making skills
* Excellent teamwork and thought leadership skills with experience collaborating with
partners across the globe
* Strategic and analytical orientation - numerical with forecasting, plus financial
acumen to drive business analyses
We are also open to exceptionally strong B30 talent with demonstrated experience
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
Salary description
£300.00 - £350.00 per day