Certain Advantage is hiring for Aftersales Executives based in Macclesfield This is an immediate role.
The Company
We’re working with a business that’s a leading Automotive business in Macclesfield. If you’re looking to be part of a forward-thinking and supportive client that values its people, then this is a great perm opportunity,
The Role:
We’re looking for an enthusiastic and proactive Aftersales Executive to join their existing Aftersales team. If you thrive in a fast-paced environment, have strong organisational and communication skills this is the perfect perm role for you!
Key Responsibilities
Handle customer enquiries regarding aftersales services and support
Schedule and manage service appointments while maintaining optimal customer communication
Collaborate with service and technical teams to ensure timely service delivery
Provide customers with updates and resolutions regarding their service experiences
Promote aftersales products and services to enhance customer satisfaction
Contribute to achieving aftersales performance targets
£30,387, OTE £45,000
Shifts are working 45 hours a week over 5 days. The client is open 7.30am-6.30pm Monday to Friday and 1 in 3 Saturdays.
Start date ASAP
The Individual
The successful candidate will have the following experience:
Previous experience in an aftersales or customer service role in the automotive industry
Previous Keyloop experience
Exceptional interpersonal and communication skills
Strong organisational capabilities with attention to detail
A customer-focused mindset with a commitment to service excellence
Ability to work effectively in a team-oriented and fast-paced environment
A valid driver's licence is essential
Working with Certain Advantage
We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.
We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips
Salary description
£30387.00 - £30387.00 per year