Location: Hale Barns
Salary: £28,000 to £30,000 + bonus paid monthly £500 to £600 per month
About the Company
Our client is a growing and well-established storage solutions provider based in Greater Manchester, known for delivering excellent customer service, modern facilities and a friendly, professional experience for customers.
Due to continued growth, they are now looking for a customer-focused and commercially minded Store Manager to take ownership of their Hale Barns site.
The Role
This is a fantastic opportunity for someone from a retail, hospitality, customer service, sales or site management background who is looking for a management role with strong commercial ownership and a much better work-life balance.
Unlike many customer-facing management roles, this position offers sociable working hours, with no late nights and a fair weekend rota. The site typically operates during daytime hours, with shorter trading hours at weekends, giving you more consistency and balance outside of work.
As Store Manager, you will be responsible for the day-to-day running and performance of the site. You will lead from the front across customer service, sales, operations, compliance and site standards, ensuring customers receive a professional and friendly service while driving commercial performance.
You will take ownership of enquiries, conversions, occupancy, local activity and the overall customer experience, while ensuring the facility remains safe, secure, clean and well-presented at all times.
Key Responsibilities
Take ownership of the day-to-day running of the store
Drive sales performance, enquiry conversion and site occupancy
Deliver excellent customer service and build strong customer relationships
Guide customers through the full enquiry, sales and rental process
Identify opportunities to increase revenue and support local marketing activity
Maintain high standards across site presentation, cleanliness, safety and security
Handle administration, contracts and customer records accurately
Resolve customer queries quickly and professionally
Ensure compliance, operational standards and company procedures are followed
Lead, motivate and support the team to deliver a high level of service
Report on site performance, activity and opportunities for improvementAbout You
Experience in retail, hospitality, sales, customer service, storage, leisure, property, automotive or another customer-facing management environment
Previous experience as a Store Manager, Assistant Manager, Branch Manager, Deputy Manager, Sales Manager or similar would be ideal
Commercially minded
Confident communicator with strong people skills
Proactive, organised and comfortable taking ownership
Strong attention to detail and high standards of presentation
Positive attitude and happy to be hands-on across all areas of the site
Comfortable working in a customer-led, sales-focused environment
Full UK driving licence preferred, as occasional travel to other local sites or meetings may be requiredWhat's on Offer
£28,000 to £30,000 basic salary
Bonus potential of £500 to £600 per month
Excellent work-life balance
Sociable daytime hours
No late evenings
5 days out of 7
Every other weekend off
Shorter weekend trading hours
Autonomy and ownership of your own site
Structured training and development
Clear progression opportunities within a growing business
Supportive, friendly and down-to-earth team environmentThis role would suit someone who enjoys leading a customer-facing business, driving sales and taking ownership of site performance, but who is looking to move away from late nights, long hospitality shifts or unpredictable retail hours while continuing to progress their management career
Salary description
£28000.00 - £30000.00 per year