Sales Advisor - Luxury Cookers

We are a passionate, family-run business with over 30 years of expertise in reconditioning Aga cookers to the highest standard. Our outstanding reputation in the industry is built on craftsmanship, integrity, and a genuine love for what we do. As we continue to grow, we are looking for a talented Sales Advisor to join our friendly team and help us share our exceptional products with customers who appreciate true quality.

The Role

This is an exciting opportunity to sell a truly premium product to discerning customers. Our reconditioned Aga cookers are high-value items that attract buyers who expect expert guidance and outstanding service throughout their journey, from initial enquiry right through to after-sales care.

You will be the face of our business in our showroom and the voice on the end of the phone, so a warm personality, genuine enthusiasm, and a natural ability to build rapport are essential. Full product knowledge will be developed through hands-on training. What matters most is your drive, your people skills, and your commitment to delivering an exceptional customer experience.

Key Responsibilities

* Handle inbound and outbound sales calls, converting enquiries into orders

* Respond promptly to website, email, and all other customer enquiries

* Welcome and assist customers in our showroom, understanding their needs and presenting the right solutions

* Provide outstanding after-sales customer service and support

* Process and complete sales accurately and efficiently

* Proactively follow up on leads to maximise sales and profitability

* Additional ad hoc tasks may be required

What We Are Looking For

* A confident, personable, and enthusiastic approach to sales and customer interaction

* Excellent verbal and written communication skills, both on the telephone and in person

* Strong attention to detail and a thorough, organised approach to your work

* The ability to use your initiative, manage your own workload, and work independently when needed

* Trustworthy, reliable, and committed to representing our brand with professionalism

* Previous experience selling luxury or premium products is an advantage, but not essential.

What We Offer

* A varied and rewarding role selling a genuinely unique luxury product

* A supportive, friendly working environment

* Full on-the-job product training. No prior Aga knowledge required

* The opportunity to become a true expert in a specialist and highly respected niche

* A stable, long-term position within an established and growing business

* Attractive package and bonus scheme