You'll be at the heart of our positive storytelling creating compelling PR content, supporting homes with media opportunities, and ensuring our brand shines across every channel. With strong communication skills, a keen eye for detail, and a passion for great customer service, you'll help us celebrate what makes Barchester exceptional.
NEED TO DO:
Develop and deliver PR stories that highlight the quality of our care services
Create self-serve PR tools and guidance to help homes generate positive local coverage
Manage media enquiries and coordinate filming opportunities
Celebrate and amplify great press coverage across the business
Maintain and optimise intranet content to support an intuitive user experience
Promote care ratings, awards, business successes, brand initiatives, and our Charitable Foundation
Leverage content that showcases what we want to be known for including our care services, Care & Life Enrichment framework, dining experience, and life enrichment
Support PR activity for homes under construction or refurbishment
Work with internal stakeholders to share content across multiple channels
Collate and distribute daily press cuttings to key stakeholders
Track and report on weekly and monthly coverage
Maintain monthly trackers to keep Operations informed
Analyse trends to identify successes and areas needing additional focus
NEED TO HAVE:
Strong written and verbal communication skills
High attention to detail
A customer-focused mindset
Ability to work at pace and manage multiple priorities
A passion for storytelling and brand reputation
REWARDS PACKAGE:
Access to a range of retail and leisure discounts
Access to a range of wellbeing support and Best Doctors Service
Opportunity to develop within a hugely supportive team
Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.
If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be
Salary description
£28000.00 - £28000.00 per year