Premium Residential Living - Birmingham
Up to £32,000 + Excellent Benefits & Career Progression
About the Role & the Building
We're exclusively recruiting an Assistant Building Manager for a brand-new, high-profile residential development in the heart of Birmingham city centre. This waterfront development forms part of a wider premium residential portfolio and represents the next generation of modern urban living.
Designed around resident experience, lifestyle and community, the building combines contemporary homes with exceptional shared amenities and a strong service-led culture.
This is a fantastic opportunity to join a well-respected global property group. You'll be given structure, training and progression opportunities to build a long-term career within premium residential living.
What You'll Be Responsible For:
Support the day-to-day operation of the building alongside the Building Manager
Deliver exceptional customer service to residents and guests
Act as lead on-site contact in the Building Manager's absence
Support recruitment, training and development of on-site teams
Manage compliance documentation, reporting and internal audits
Prepare, raise and track purchase orders
Support HR processes including investigations, reviews and escalation procedures
Coordinate rotas, shift cover, payroll preparation and leave requests
Oversee building inspections, housekeeping coordination and maintenance logging
Support front desk operations, resident move-ins and move-outs
What We're Looking For:
Proven experience in premium customer service environments
Strong organisational and leadership capability
Excellent communication and interpersonal skills
Calm, structured and confident under pressure
Technologically confident with operational systems
Strong attention to detail and process management
Adaptable, resilient and proactive mindset
Experience supporting teams and operations
Administrative confidence (Excel experience beneficial)
A genuine passion for service-led residential living
Ideal candidates may come from sectors such as:
Build-to-Rent (BTR) / Residential Property Management
Hospitality, Hotels or Luxury Service Environments
Student Accommodation (PBSA)
Senior Concierge / Front-of-House Leadership
Facilities or Premium Customer Experience Operations
What You'll Get In Return:
Competitive basic salary up to £32,000
28 days holiday including Bank Holidays (pro-rated)
Your birthday off each year
Company pension scheme
Employee discount platform
Recognition programmes and team events
24/7 Employee Assistance Programme
Structured development, training and progression pathways
This role also includes a comprehensive onboarding programme, hands-on involvement in pre-mobilisation activities, and tailored training to support your progression into senior operational roles.
We've supported many professionals within this group who have progressed into Building Manager, Operations Manager and senior leadership positions, making this a genuine long-term career opportunity
Salary description
£30000.00 - £32000.00 per year