Receptionist
Manchester City Centre
Full Time (35 hours) Onsite
An excellent opportunity has arisen for a Receptionist to join a successful, full-service law firm in Manchester on a full-time, permanent basis.
The main purpose of the role is to meet and greet clients, answer incoming telephone calls in a polite and helpful manner, ensure meeting rooms are client-ready at all times, and assist with general office administration. We are looking for a welcoming individual with exceptional communication skills. You will work as part of the Reception team and will need to be able to work autonomously with minimal supervision. Previous office/reception experience is therefore essential.
This is a full-time role (35 hours a week) between the hours of 8am and 6pm. Flexibility to cover annual leave and sickness absences will be required.
Responsibilities include:
- Deliver a quality professional reception service to the firm's clients, partners, and employees at all times.
- Maintain the Reception area to ensure that it is always tidy and professional looking.
- Meet and greet clients and visitors.
- Answer all incoming telephone calls and redirect to the appropriate person; taking accurate, clear telephone messages, and passing them on to the relevant person in a timely fashion.
- Assist with meeting room booking requests.
- Ensure catering and conference call/AV requirements are provided for each room booking, as necessary.
- Ensure meeting rooms are cleared promptly after use and client-ready at all times.
- Assist with preparing for marketing events held in the office, as required.
- Assist with general administration, including building access control and ordering catering supplies.
Requirements:
- Previous office and reception experience
- Excellent verbal and written communication skills
- Able to use initiative and be proactive
- A willingness to learn and be flexible
- Strong attention to detail
- Strong customer service skills
- Polite with a calm and professional manner and a positive outlook
- Good computer skills (including Outlook, Microsoft Word, and Excel)
For more information apply today!