Are you passionate about helping others and creating calm moments in a busy world? Join Cygnific as a part-time German-speaking customer service ambassador for Rituals in Amsterdam and turn every interaction into a meaningful experience.
As a German-speaking ambassador, you are the friendly voice behind Rituals' international customer service. Through phone, email, social media, and digital channels, you'll provide attentive, creative, and solution-focused support. You bring the relaxed Rituals feeling to every customer, making their day a little brighter.
Your role
In this part-time customer service role, you won't just answer questions, you'll create trust, connection, and positive experiences for each customer. Your responsibilities include:
- Supporting German-speaking customers via phone, email, and social media
- Providing personal, empathetic, and effective solutions to customer inquiries
- Answering product questions and offering helpful guidance
- Communicating clearly, professionally, and creatively
- Collaborating with an international customer service team to deliver excellent service
Your work helps Rituals customers slow down, enjoy small rituals, and feel genuinely cared for.
Flexible part-time hours & onboarding
Start your journey with paid training in Amsterdam, giving you all the tools to succeed in this international environment. After onboarding, your colleagues and troubleshooters are always available to support you.
Flexible part-time schedule:
Monday-Friday: 08:45 - 21:00
Weekends: 10:00 - 18:30
Work 24-40 hours per week, ideal for balancing work and life
What we offer- Competitive part-time salary
- Extra allowances for irregular hours, commuting, and remote work
- Work with a premium international brand, Rituals
- Continuous training and development opportunities
- Hybrid work: work from home a few days per week
- Social events including company parties, BBQs, and Little-Friday XXL
- At least secondary vocational education or higher general secondary education
- Fluent German and English (spoken and written)
- Flexible, reliable, and customer-oriented with excellent communication skills
- Excited to join an international team and deliver exceptional customer service
Ready to start your part-time Rituals journey? If you're motivated to deliver outstanding German-speaking customer service as a Rituals ambassador in Amsterdam, apply now.
Extra information Status Open Education Level Middelbare school, MBO, HBO, Universiteit Location Amsterdam Working hours per week 24 - 40 Type of Contract Fulltime (startersfunctie), Parttime (overdag), Fulltime (ervaren) Salary indication Tussen €1.600 en €2.754 Per maand Responsible for As a customer service ambassador, you support them via phone, email, social media, and digital channels. Published at 22-01-2026€1600 - €2754 per maand