Are you passionate about creating memorable first impressions and delivering exceptional guest experiences? At Park Plaza Eindhoven, first impressions count. As a Front Office Host - Min/Max contract of 15-20 hours per week, you'll have the opportunity to combine flexibility with a rewarding career in hospitality. This role is ideal for someone who enjoys working with people, thrives in a dynamic environment, and takes pride in delivering outstanding service. Responsibilities * Welcome guests with a warm, professional, and friendly attitude. * Manage check-ins and check-outs efficiently while delivering an exceptional guest experience. * Handle reservations, room allocations, and guest requests accurately. * Provide information about hotel facilities, services, and local attractions. * Respond to guest enquiries and resolve concerns in a timely and professional manner. * Process payments and maintain accurate guest accounts. * Work closely with other hotel departments to ensure seamless guest experiences. * Contribute to achieving guest satisfaction targets and departmental objectives. Essential Requirements * A passion for hospitality and guest service. * Excellent communication skills in English. * Flexible availability, including evenings, weekends, and public holidays. * Strong organizational skills and attention to detail. * Positive, professional, and proactive attitude. * Ability to work effectively both independently and as part of a team. Preferred Requirements * Previous experience in a hotel front office, reception, customer service, or hospitality role. * Experience working with hotel reservation or property management systems. * Dutch language skills are an advantage. * Additional foreign language skills are highly desirable. Your Benefits and Perks * Discounted hotel stays across the Radisson Hotel Group worldwide, including special rates for family and friends. * 50% discount on food and beverages in our restaurants and bars. * Exclusive discounts via alleo.nl. * Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products. * Discount on a collective health insurance plan. * Extensive learning and development opportunities. * A comprehensive onboarding programme. * International career growth opportunities within PPHE Hotel Group. * Annual company parties and team outings. * €250 gross birthday bonus. * Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO). * 25 vacation days plus 1 additional wellbeing day (pro rata). * 8% holiday allowance. * Travel expense reimbursement up to €250 net per month (pro rata). * Referral bonus of up to €750 for introducing a new colleague.
This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2,505.04 gross per month based on full-time employment, depending on experience and qualifications.
Ready to be the welcoming face of Park Plaza Eindhoven? Apply today. It's quick and mobile-friendly. We welcome applicants from all backgrounds and encourage you to bring your authentic self to our team. Park Plaza. Be part of every moment.
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