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Senior Marketing Operations Manager page is loaded## Senior Marketing Operations Managerremote type: Hybrid (8 days/month)locations: NLD - Alphen Aan Den Rijntime type: Full timeposted on: Posted Todayjob requisition id: R0051956Wolters Kluwer's Corporate Performance & ESG Division is seeking an enthusiastic and highly skilled **Marketing Operations Manager** to drive and optimize marketing operations across multiple regions.As a Marketing Operations Manager, you will independently execute specialized digital marketing tasks, supporting team projects and ensuring high-quality outcomes. You will leverage your extensive expertise to drive marketing strategies that significantly enhance our online presence. This role is perfect for seasoned professionals who excel in architectural solutions to complex marketing technology, specifically **Marketo** and **Salesforce**.This role can be based in one of our offices located in **Italy**, the **UK**, or the **Netherlands**.**What You'll Be Doing:*** Own and administer the **Adobe Marketo Engage** marketing automation platform.* Maintain the global marketing automation processes, lead management, scoring, segmentation, templates and nurture programs.* Address system troubleshooting tickets from global business stakeholders.* Participate in a Community of Practice for Marketing operations and technology used for execution, to ensure that marketing campaigns and initiatives are feeding accurate data into our lead management and reporting frameworks.* Contribute to the creation of guidance and best practices documentation.* Act as subject matter expert (SME) to train marketing teams on tools & processes.**What You Bring:*** 7+ years of administrator knowledge of **Marketo**. Certification preferred.* 5+ years of experience with **Salesforce** in a support or admin role.* Familiarity with tools like LeanData, ZoomInfo, ON24, Monday.com, LinkedIn is a plus.* Strong skills in process optimization, system maintenance, and cross-functional collaboration.* Excellent communication, documentation, and organizational abilities.* A proactive mindset with the ability to manage multiple projects and priorities.* Dedication to increasing knowledge of Marketing Operations best practices.* Proficiency in English.**Who You Are:*** A Marketing Operations leader who dives in, is a self-driven learner, investigates, and an inquisitive person who consistently strives to simplify and improve processes.* A pro who knows the end-game is pristine data and makes this their mantra with every ticket and project that is assigned.* A team player who knows that they cannot work in a vacuum; making transparency a highlight in everything they do.#LI-Hybrid*Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.***Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.**Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. #J-18808-Ljbffr