Do you really love making our guests happy? Do you get your energy from working in surgery, whether you're a morning person or prefer an evening person? Do you get recognition and satisfaction for providing a great service to our restaurant guests? Do the people around you see you as a social person? And are you also a busy bee? Then this job is made for you!
The ibis Styles Rotterdam Ahoy is looking for a hands-on F&B Employee. In your role you report to the F&B shift leader.
The hotel has 250 rooms and is located in the 'Hart van Zuid', a stone's throw from the Rotterdam Ahoy Convention Center and the Zuidplein. The restaurant and terrace with a view over the Zuiderpark will become the Italian hotspot of Rotterdam South with freshly prepared Neapolitan Sourdough Pizzas and Italian inspired cocktails. Together with the team, you do everything you can to ensure that the guest experience is optimal from arrival to departure. You put the human point of view at the center of everything you do. Whether it's starting with a smile at breakfast during your morning shift, or serving a last drink in the late evening hours in the bar, you like job diversity and flexibility. We also!
Your duties and responsibilities include:
Welcoming and guiding hotel guests at the table;
Answering guest questions/requests regarding allergies/wishes;
Informing the guest about suggestions for drinks and food menus;
Taking orders and giving (un)solicited advice;
Serving (non-) alcoholic drinks and dishes;
Clearing tables & upselling desserts/digestives;
Promoting upselling such as starters and desserts, specialty beers, salumiere, etc;
Providing an optimal service from the arrival of the guest to the departure;
Other work requested by the F&B shift leader;
What do we offer?
A dynamic working environment in the 'Hart van Zuid';
A salary appropriate to the challenging position, depending on your experience;
8% holiday pay;
25 vacation days per year;
Pension schemes in accordance with the Horeca CAO;
Attractive employee discounts within Accor and Revo Hospitality Group;
Staff events;
Excellent international career and training opportunities;
The opportunity to work within a fast-growing organization;
Room for own initiative and development opportunities.
Job requirements
At least 1 year of experience within the F&B department of a fast paced casual dining restaurant or hotel. If you don't have this, but you do have the enthusiasm and energy, we'd love to teach you;
You are available for a minimum of two weekend days (friday, saturday & sunday)
You have a good insight and can keep an overview;
Preferably living in the Rotterdam area or having an affinity with the city;
At least 2 languages (NL/ENG) and relational and communicative capable of communicating on different levels;
You are a real team player and can smoothly increase the pace when necessary;
Ibis Styles Rotterdam Ahoy believes that everyone should feel comfortable in the organization, that there is a pleasant and safe working atmosphere, where talents are given the opportunity to flourish and everyone is given the chance to develop. We strives for equal opportunities for everyone and values everyone who contributes to the objectives of ibis Styles Rotterdam Ahoy with his or her talents.
We treat everyone with fairness, respect and dignity. The success of ibis Styles Rotterdam Ahoy depends on our employees!