Jobs in World's End

C&I Quality & Regulatory Manager

Onsite, Wotton, Surrey

Azenta Life Sciences are seeking a Quality Manager to lead and inspire a high-performing quality team to deliver exceptional product standards and customer satisfaction. Drive continuous improvement through data-driven insights, advanced quality systems, and collaboration across all functions. Champion compliance, sustainability, and operational excellence in a fast-paced, global environment.

What You'll Be Doing

* Ensure a safe, compliant workplace aligned with Health, Safety, Environmental, and regulatory standards.

* Own and evolve the site’s Quality Management System (QMS) to maintain ISO9001:2015 & ISO13485 certifications and readiness for future standards.

* Lead initiatives to reduce defects and customer complaints through root cause analysis, predictive analytics, and proactive prevention strategies.

* Partner with operations and engineering to embed ‘Right First Time’ principles and digital quality tools.

* Drive continuous improvement using Lean, Six Sigma, and automation to optimize processes and enhance customer experience.

* Oversee audits, compliance programs, and corrective actions with rigor and transparency.

* Coach and develop team members, fostering a culture of accountability, innovation, and collaboration.

Metrics:

* Customer Complaint Reduction

* Defect Rate Improvement

* On-Time Delivery Performance

* Compliance Audit Scores

* Cost of Poor Quality (PoNC)

What You'll Bring

* 5+ years in quality leadership within manufacturing or regulated environments.

* Strong knowledge of ISO standards, QMS platforms, and data analytics tools.

* Proven ability to lead cross-functional teams and manage change effectively.

* Experience with Lean/Six Sigma methodologies and digital transformation initiatives.

Core Competencies:

* Digital Fluency: Comfortable using ERP, QMS, and data analytics platforms to drive decisions.

* Customer-Centric Mindset: Prioritizes customer experience and quality outcomes in every process.

* Change Leadership: Skilled at leading teams through transformation and continuous improvement initiatives.

* Risk Management: Proactively identifies and mitigates operational and compliance risks.

* Data-Driven Decision Making: Uses metrics, trend analysis, and predictive tools to guide quality strategies.

* Collaboration & Influence: Builds strong relationships across functions and geographies to achieve shared goals.

* Innovation Orientation: Seeks out new technologies and methods to enhance quality and efficiency.

* Sustainability Awareness: Integrates environmental and social responsibility into quality practices