Shipping Coordinator

An exciting opportunity has arisen for an experienced Shipping and Logistics Coordinator to join our Wotton, Surrey site. Reporting to the Global Warehouse and Inventory Manager, you’ll play a key role in ensuring the timely, compliant and cost-effective movement of manufactured and procured products, coordinating parcel and freight shipments across the UK, EU and Rest of World.

Hours: Monday to Friday, 8:00 – 16:30

Onsite: Wotton, Nr Dorking (own transport required due to rural location)

What You'll Bring

*

Book and coordinate all parcel and freight/pallet shipments, selecting the most appropriate carrier and service level for cost, speed and compliance.

*

Handle shipments for all returns.

*

Handle import/export compliance, including customs documentation, commercial invoices, and tariff/country of origin classification.

*

Source, compare and document freight quotes, linking costs to customer invoices

*

Coordinate weekly shipment consolidation for key accounts.

*

Maintain delivery schedules, proactively chasing and resolving due date slippage.

*

Track and report shipment costs, identifying trends or savings opportunities.

*

Liaise with Sales, Customer Service/Planning, Warehouse and Finance to resolve shipping queries and ensure accurate order fulfilment.

*

Maintain accurate shipping records and spreadsheets, supporting data integrity for reporting.

*

Identify and support continuous improvement initiatives within the shipping function.

*

Ensure all activity complies with relevant health & safety, export control and regulatory requirements.

What You'll Bring

*

Proven experience in a shipping, freight or logistics coordination role, ideally within a regulated or manufacturing environment.

*

Working knowledge of import/export documentation and trade/customs compliance.

*

Strong Excel skills; comfortable working with data and spreadsheets daily.

*

Excellent written and verbal communication skills, with the confidence to liaise across departments and with external carriers.

*

Highly organised, with the ability to prioritise and multi-task in a fast-paced environment.

*

Able to work independently and as part of a team.

*

Experience with ERP/WMS systems (specifically Oracle Cloud) is an advantage