Location: Birmingham (Hybrid – 2 Days a Week On-site)
Salary: £33,000 - £35,000
Contract: 12 Month Fixed-Term
Network IT are working with a large and highly respected organisation to recruit a Functional Expert – Oracle HCM to join their Core System Support Team. This is an exciting opportunity to support and enhance a complex Oracle HCM environment that underpins critical HR, Payroll, and People Services functions.
Working within a specialist systems team, you will play a key role in system optimisation, release management, configuration, testing, and end-user support, ensuring business-critical services continue to operate effectively.
Role Overview
As a Functional Expert, you will combine strong business process knowledge with Oracle HCM expertise to support the ongoing development and optimisation of enterprise HR and Payroll systems.
You will be responsible for investigating and resolving complex issues, supporting quarterly Oracle releases, undertaking configuration changes, coordinating testing activities, and ensuring data integrity across the platform. This role requires someone who can confidently engage with stakeholders, challenge existing processes, and identify opportunities for system and process improvement.
Key Responsibilities
Support and optimise Oracle HCM systems across HR, Payroll, and associated functional areas
Resolve Level 2 incidents, troubleshooting configuration, process, and data-related issues
Undertake configuration changes, integrations, enhancements, and system updates
Support quarterly Oracle updates, impact assessments, and release management activities
Coordinate and execute UAT, regression testing, and production deployments
Manage Oracle Service Requests (SRs) and liaise with vendors where required
Develop and maintain technical documentation, configuration workbooks, and knowledge base content
Ensure strong data quality, integrity, and master data management practices
Develop reports and insights to support business processes and operational decision-making
Support user training and drive adoption of improved processes and ways of workingEssential Skills & Experience
Experience supporting and configuring Oracle HCM Cloud within a complex organisation
Experience in one or more of the following Oracle HCM modules:
Core HR
Payroll
Absence Management
Time & Labour
Recruiting
Talent Management
Performance Management
Learning
Compensation
Experience supporting Oracle quarterly releases, impact assessments, and production deployments
Experience investigating production issues and troubleshooting system configurations
Ability to build and maintain technical configurations and supporting documentation
Experience coordinating UAT and regression testing activities
Strong understanding of data integrity, master data management, and reporting requirements
Excellent stakeholder engagement, communication, and problem-solving skills
Ability to manage multiple priorities and work independently within a fast-paced environmentDesirable Skills & Experience
Oracle Visual Builder Studio (VB Studio)
Redwood Extensibility
Oracle AI capabilities within HCM
HDL Loads
Oracle certifications
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Salary description
£33000.00 - £35000.00 per year