* £13.50 rate of pay
* Excellent company to work with
* Busy, exciting role
* Weekly paid
You may have worked in Telephone Customer Service, Telesales, Reception/Administration Support or similar roles before and now looking for a great opportunity for work in the run up to Christmas.
Day-to-day, your role will involve a combination of Telephone Sales and Customer Support:
- Making telephone and email outbound communication to previous and existing customers;
- Entering and processing customer orders with a high degree of accuracy;
- Supporting existing customers and identifying any new sales leads;
- Managing communications across email, telephone and live chat;
- Updating dispatch notes and keeping customers informed as to their delivery status;
- Responding to customer reviews and managing feedback;
- Upkeeping the CRM system;
- Assisting with data entry, general office support and keeping documents updated;
- And any other duties in line with the role to support the Sales, Customer Service and Administration functions of the business.
You will be ideal for this role if you:
- Have a positive, supportive attitude;
- Are not afraid of speaking over the telephone to both business and consumer customers at all levels;
- Have an efficient and accurate work style;
- Have strong IT and Administration skills;
- Are able to prioritise your day well and remain organised;
- And have experience in handling enquiries and supporting customers with their requirements.
The roles will be starting gradually with positions opening up from mid-September and early October and will run on a Temporary basis until just before Christmas.
Working hours are Monday to Friday 09:00-17:30.
Interested? Please apply now to avoid disappointment!
Reflect Recruitment Group is operating as Employment Business under the Employment Agencies Act 1973
Salary description
£13.50 - £13.50 per hour