An established organisation is seeking an experienced Senior Business Analyst to support strategic system and process initiatives across its commercial and office-based functions.
This role forms part of a long-term internal project running through to 2028 and reports directly to the IT Manager, working alongside both internal and external resources.
The Role
You will focus on commercial operations including purchasing, finance-related processes, order management, and associated system workflows.
The organisation is evolving away from a highly customised legacy ERP platform and introducing a mix of third-party off-the-shelf and bespoke solutions. Your role will be to define current processes, shape future requirements, and support implementation through to decommissioning of legacy systems.
This is a chance for you to set up processes, introduce standards and governance around BA activities. You will partner with internal business and technical teams, having an impact on the project success.
This role includes international travel:
Initial visit to USA
A follow-up visit during delivery
Potential short-stay European travel
Possible later visit to a major USA site
Key Responsibilities
Lead cross-functional workshops with purchasing, finance, and commercial teams
Document and model AS IS and TO BE processes
Define requirements for new platform capabilities
Support Agile ceremonies, backlog refinement, and story creation
Work closely with third-party software providers
Provide structured reporting across project milestones
Support architectural decisions around in-house vs third-party ownership
Contribute to system simplification and process optimisation What We're Looking For
5+ years' Business Analysis experience
Background in Retail, B2C environment, or commercial environments
Experience working with ERP, finance, or order management systems
Comfortable working across international stakeholders and extracting priorities
Strong analytical and documentation capability
Able to challenge legacy thinking and propose improvements
Confident operating in an evolving SME environment
Experience in organisations modernising legacy systems
Wireframing or collaboration with UI/UX teams (desirable) This role would suit a commercially minded BA who enjoys working across different geographies and shaping the future operating model of a growing international business.
Fixed term contract running until the end of 2028
Sutton-in-Ashfield based office, Nottinghamshire
Hybrid working policy: 3x days per week minimum, 2x days remote working
Salary £55,000 - £65,000
We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age.
We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters
Salary description
£55000.00 - £65000.00 per year